10. Zoom Phone
Zoom Phone is a phone provider that allows companies to do more with a single, unified app for video, voice, messaging, and meetings. By using the Zoom Phone app, employees can communicate and interact with contacts from any device, from anywhere, and at any time. This flexibility allows teams to have more control over when, where, and how they receive and make phone calls, which can help increase productivity and efficiency.
OS
Zoom Phone apps support the following operating systems: Windows, Mac, iOS, and Android. Similar to CallHippo, the service also allows users to make and receive phone calls using the Zoom client in a browser.
Unique characteristics
Zoom Phone Hardware as a Service allows customers to purchase and deploy telephone hardware, such as desk phones, conference phones, and headsets, from leading brands with little or no upfront costs.
Features
- Call delegation
- Three-way calling
- Supervisor takeover
- Shred line groups
- Voicemail transcriptions and notifications
Integrations
- Google Workspace
- Slack
- Gong
- Zendesk
- Zoho CRM
Pricing
- Pay As You Go: $120/year/user (US & Canada number, domestic SMS & MMS, one management portal)
- US & Canada Unlimited: $180/year/user (PAYG + unlimited domestic calling)
- Pro Global Select: $240/year/user (other plans + over 40 countries and territories)
Best for
Zoom Phone, especially the pay-as-you-go pricing model, is well-suited to solopreneurs and small teams with low call volumes.
What makes it better than CallHippo?
While CallHippo has a free plan (which most competitors can’t beat), Zoom Phone’s second cheapest plan offers a better selection of features. The $15/month plan packs relatively complex and flexible functionality, making Zoom Phone good value for money,
Additionally, Zoom Phone has better app performance and reportedly better call quality. Specifically, the audio quality seems to be one of the main selling points.