On this page we will cover the following:
- MightyCall vs LinkedPhone: how we evaluate the services?
- Comparison of MightyCall and LinkedPhone pricing & plans
- Types of phone numbers available
- LinkedPhone vs MightyCall: features difference
- LinkedPhone versus MightyCall: VoIP features
- Difference between user support
- MightyCall and LinkedPhone: pros & cons
- MightyCall or LinkedPhone: which one is right for your business?
- Why MightyCall is the best solution?
Gaining new clients is a sign of growth, but handling an increasing number of inquiries and support requests can become challenging. This situation often leads businesses to consider ways to manage communication differently. A practical solution is adopting a VoIP system, especially beneficial for call centers dealing with high call volumes.
The ideal VoIP phone system for call centers should:
- Align with the organization’s budget,
- Organize call handling in an orderly manner,
- Save time for agents with effective call management,
- Reflect the company’s professionalism in customer interactions.
This article presents a comparison between LinkedPhone and MightyCall, two prominent business communication systems, focusing on their benefits for improving call center operations.
What is LinkedPhone?
LinkedPhone is a VoIP provider that targets solopreneurs & small business owners. It strives to update the traditional phone system with more innovative and convenient methods. Rather new to the VoIP market, the company is growing and becoming more well-known to the public as of recently.
What is MightyCall?
MightyCall is a business phone system that delivers high quality professional communication to small and mid-sized businesses. This experienced VoIP phone system aims to improve virtual telephony affordability for the smaller companies while prioritizing intuitive design and the highest level of quality on the market.
MightyCall vs LinkedPhone: how we evaluate them?
- Price — what is the monthly cost and what will it get you? Does it work for your budget?
- Call features — what can you do with the call? Record it, have an auto-transcription, will there be extensions?
- Reliability —will you be losing clients due to faulty connection? Any communications platform failures that can damage your reputation?
- Additional features — what’s in the package? What features do these business phone systems offer?
- Integration — will you be able to use these providers with your digital ecosystem? How rigid are they?
- Design and UX — How intuitive is the design? Will it cause frustration for your employees?
- Support services — will the provider’s help team be quick to respond? How well will they handle your support requests?
Comparison of MightyCall and LinkedPhone pricing & plans
Here we are looking at the monthly costs of LinkedPhone and MightyCall:
LinkedPhone pricing
| Solopreneur | Entrepreneur | Small Team | |
|---|---|---|---|
| Price billed per month | $14.99 | $19.99 | $49.99 |
| Free trial | 7-day free trial | 7-day free trial | N/D |
| Amount of users | 1 device | Up to 3 devices | Up to 8 devices |
MightyCall annual plan pricing
| Core | Pro | |
|---|---|---|
| Price per month | $15 per user | $20 per user |
| Free trial | 7-day free trial | 7-day free trial |
| Amount of free users | 3 | 3-50 |
Who wins: MightyCall vs LinkedPhone has better prices for the same or larger amount of users across all plans and it has an option for enterprise teams.
Types of phone numbers available in LinkedPhone and MightyCall
Refer to this phone numbers table comparison to get a better idea about the difference between services offered with the plans.
| MightyCall | LinkedPhone | |
|---|---|---|
| Toll-free number | 3 included | Up to $100 per number |
| Local number | 3 included | 1 included |
| International number | $10/ per number | No |
| Vanity phone number | Yes, for free | No |
| Number porting | Yes, for free | Yes, for free |
Who wins: LinkedPhone does not have half as many features compared to MightyCall for a higher price. No vanity or international phone numbers, and you have to pay up to $100 extra to have the toll-free option.
Features difference between MightyCall and LinkedPhone
Refer to the following charts to see the features offered by LinkedPhone and MightyCall:
| MightyCall | LinkedPhone | |
|---|---|---|
| Minutes included | Unlimited | Unlimited |
| SMS/MMS | Yes | Yes |
| Webphone | Yes | Yes |
| Mobile app | Yes | Yes |
| Call forwarding | Yes | Yes |
| IVR | Yes, multi-level | Yes, basic |
| Call recording | Yes | No |
| Voicemail/voicemail to text | Yes | Yes |
| Conference calling | Yes | No |
| Mini-CRM functionality | Yes | No |
| Business contacts | Yes | Yes |
| VIP and Blocklists | Yes | No |
| Call queue | Yes | Yes |
Who wins: After all the LinkedPhone vs MightyCall features are calculated, MightyCall has a better price-value relationship. LinkedPhone has a very limited set of features and noticeably higher prices. It lacks more features than it offers.
LinkedPhone versus MightyCall: VoIP features
Take a look at the more detailed LinkedPhone vs MightyCall comparison:
VoIP calling
LinkedPhone VoIP calling – With LinkedPhone you will have a local number, and you will be able to port your existing phone number, have unlimited calls, use business contacts, and voicemail. There are no international or vanity numbers, and the toll-free will come with significant extra payments, straining potential expansion.
MightyCall VoIP calling – MightyCall offers 3 free telephone numbers with each plan that can be used in a way that suits your business. You will have access to vanity customization, local area codes or your old business phone number. You can also go toll-free to appeal to the right audience or expand your business by going international.
Who wins: The difference between MightyCall and LinkedPhone in VoIP calling is the amount of numbers and options offered with each plan. MightyCall offers 3 extra phone numbers for free with each plan, meanwhile LinkedPhone will ask you to pay up to $100 per toll-free number, making it more expensive and less functional than MightyCall.
International calling
LinkedPhone international services – LinkedPhone only has US and Canadian phone numbers. That makes the provider a good fit for the local businesses, but in perspective it may strain the expansion of your organization to foreign markets. So far LinkedPhone made no announcements regarding its future plans on the matter.
MightyCall international services – MightyCall expands your business with international numbers at just $10 on a pay-as-you-go plan for international calling. A constantly growing extensive list of 2785 operators in most countries across the globe will provide you with rates and lots of options.
Who wins: The choice of MightyCall vs LinkedPhone comes down to whether your company needs international communication or not. If you are planning to hit the international market, MightyCall is the smart choice.
Auto attendant
LinkedPhone’s auto uttendant: LinkedPhone has a virtual receptionist with an IVR directory that will have a welcome message for your customers and a guide with different options, such as important information about work hours and location, or it can lead them to the right operator to improve your business communication.
MightyCall’s auto attendant: the difference between LinkedPhone and MightyCall is that MightyCall’s auto-attendant has all the IVR features with a professional appearance via music on hold, work hours routing, and IVR for the callers. MightyCall offers custom greetings recorded for you by voice actors to take your business up a level.
Who wins: When we compare MightyCall vs LinkedPhone, we can note that both are strong choices, but the difference between services is that with MightyCall you can sit back and relax, while letting professionals take care of your voice greetings and international clients: the multilingual multi-level IVR will help to guide your clients speaking various languages to the right operators.
Call management
LinkedPhone call management: LinkedPhone has a good range of useful tools: you will have a firm grip on your calls with team extensions and call routing, you will share team contacts, so there will be no need to add them over and over again to each account. You will also have live call transfers, client notes, and call screening for easier management.
MightyCall call management: With MightyCall, answering your business phone will feel natural. Simplify call management for your operators: on top of the custom auto-receptionist, you will have priority clients, caller ID, call screening to avoid spam calls, call queues, call transfers, multi-user group calls, presence indicator, and a multitude of other features.
Who wins: MightyCall compared to LinkedPhone will provide your company with more features at a better price.
Analytics
LinkedPhone analytics: LinkedPhone offers a Phone System Dashboard with the analytics of the call volume, active calls, and call queue your team has handled. It will be a helpful instrument for your team management.
MightyCall analytics: MightyCall versus LinkedPhone offers a slightly more advanced analytics dashboard. View the calls across all time, 30 days or the current week, and separate the data by users or numbers on your account.
Who wins: This comparison of MightyCall and LinkedPhone demonstrates that the two services have a similar set of analytics tools, but MightyCall offers it at a lower plan price.
Integrations
LinkedPhone offers CRM integrations and potential integrations via Pipedrive, Zapier, Zoho, and Salesforce. These integrations create an easy way to introduce the system into most work processes, which is an integral part of any new products you are bringing into your organization. The information on the LinkedPhone website is limited, and it is recommended to reach out to their representatives for the details.
MightyCall will enhance your work with a system centralization, relieving you from running a bunch of integrations simultaneously. Compared to LinkedPhone, it has a similar growing list of integrations, such as CRM, Salesforce, Hubspot & Zapier. MightyCall’s customer support will help you integrate MightyCall into most systems, set-up, and get all questions answered free of charge.
Who wins: So, how do MightyCall and LinkedPhone differ when it comes to integrations? MightyCall has more to offer.
Difference between LinkedPhone and MightyCall user support
LinkedPhone’s customer support offers an online form on their website for any requests, concerns, and considerations you may have. It also has a help line via texts and calls that works from 9 AM to 7 PM on weekdays and from 10 AM to 4 PM on the weekends.
MightyCall’s customer support is known as one of the best on the market. You will get daily support from MightyCall’s team of highly qualified professionals. Choose the method that works best for you: phone, chat, 1-1 onboarding sessions and web customer support 8 am to 8 pm EST 7 days a week.
Who wins: MightyCall offers a more reliable customer support for all plans with more contact options. Thus, in the LinkedPhone vs MightyCall customer support analysis, MightyCall wins.
MightyCall and LinkedPhone: pros & cons
LinkedPhone pros and cons
| Pros | Cons |
|---|---|
| Three options to reach the customer support, making it very convenient | No formal justification for the price-value relationship |
| Has a free 7-day trial | A limited amount of users |
| Clean design | No conference calls |
| Unlimited local talk and text | No call recording |
| Has an advanced mobile app | No international or vanity numbers |
MightyCall pros and cons
| Pros | Cons |
|---|---|
| No hidden costs, all plans have all the essential features, the plan upgrades are tied to the size of your company | Although there is an enterprise option, the main focus of the provider are small and mid-sized businesses |
| Clean and simple user interface | No fax option |
| Multi-faceted friendly customer support | A more expensive starting plan |
| Independent with great organization: has a centralized system and a Journal page | No real-time analytics |
| Call-center functionality for SMBs | Although there is an enterprise option, the main focus of the provider are small and mid-sized businesses |
MightyCall or LinkedPhone: which one is right for your business?
LinkedPhone or MightyCall? The two providers focus on the small businesses, but do so in very different ways:
What is LinkedPhone best for?
LinkedPhone vs MightyCall is best for unlimited talk and text for local solopreneurs. For a rather small cost, you will be able to handle a large volume of incoming and outcoming calls for a fixed price. If you don’t need anything else, this VoIP provider will take care of your needs.
What is MightyCall best for?
MightyCall is a preferred choice for call centers because of its straightforward design, reliable customer support, and adaptable pricing plans suitable for different business sizes. MightyCall offers better quality at a more accessible price. Call centers looking for an easy-to-use interface, effective customer support, outstanding call quality without a high cost will find MightyCall an excellent option.
Why MightyCall is the best solution?
MightyCall or LinkedPhone? These services seem to be targeting similar audiences, but in reality MightyCall will be a better option for business communication in growing companies, meanwhile LinkedPhone will be more suited for solopreneurs. MightyCall has a wider range of professional features and tools and is meant for larger teams, while LinkedPhone is more expensive, has costly toll-free options, and has limited features.
What LinkedPhone lacks?
Unlike MightyCall, LinkedPhone lacks international and vanity numbers, creating limitations for your company. It is still to develop many features, such as call recording, integrations, conference calling, etc. Unlike LinkedPhone, MightyCall will be the better choice for growing and expanding companies.
What MightyCall wins?
MightyCall and LinkedPhone have slightly different audiences. MightyCall offers more for less in comparison to LinkedPhone. It has affordable prices, free trials, discounts, and many more features. It has a multitude of features, clean UI, and friendly user support.
