MightyCall Mobile MightyCall Mobile AppGoogle Play
MightyCall is named Digital Innovator by the U.S. Chamber of Commerce!
MightyCall
Submit a Ticket

Thanks for your request! We'll get back to you shortly

Please fill in the field

Please fill in the field

Enter a correct email address

You can attach one supporting file with a 10 Mb size limit in .png, .jpg, or .pdf format

File size limit 10 Mb (.png,.jpg,.jpeg,.pdf)

File size more than 10 Mb

Play video
Book demo

Best Call Center Practices and Insights

Everything you need to give customer service an instant boost

Call Center Training: Full Guide for Making Your Agents Totally SkilledCall Center Training: Full Guide for Making Your Agents Totally Skilled
Call Center Training: Full Guide for Making Your Agents Totally Skilled

Call Center Training: Full Guide for Making Your Agents Totally Skilled

Kat
Kat  Barannikova

Considering how competitive the business landscape is and always has been, it’s incredibly important to have highly skilled call center agents. That’s why we welcome you to this detailed guide to contact center training. This guide covers everything ...

Inbound Calls Explained: Transform Your Customer Service and Improve RetentionInbound Calls Explained: Transform Your Customer Service and Improve Retention
Inbound Calls Explained: Transform Your Customer Service and Improve Retention

Inbound Calls Explained: Transform Your Customer Service and Improve Retention

Kat
Kat  Barannikova

Inbound calls are of immense importance to call centers. However, understanding how to handle them in a way that will keep customers happy and loyal is of the utmost importance. This guide explains the meaning of inbound calling, why it is important,...

Understanding Outbound Calls: Strategies, Benefits, and Best Practices for Call CentersUnderstanding Outbound Calls: Strategies, Benefits, and Best Practices for Call Centers
Understanding Outbound Calls: Strategies, Benefits, and Best Practices for Call Centers

Understanding Outbound Calls: Strategies, Benefits, and Best Practices for Call Centers

Kat
Kat  Barannikova

Outbound calling is integral to any marketing strategy for proactive client engagement and sales. Understanding how to implement it can significantly impact a company’s growth and customer relationships. In this guide, we will explore this type...

How to Set Up Preview Dialer to Maximize Outbound Campaign Potential?How to Set Up Preview Dialer to Maximize Outbound Campaign Potential?
How to Set Up Preview Dialer to Maximize Outbound Campaign Potential?

How to Set Up Preview Dialer to Maximize Outbound Campaign Potential?

Anthony
Anthony  Constantini

By setting up preview calling, you are putting more power into your agents’ hands, allowing them to personalize the calls they’re about to make while still automating the process. Navigation: What is preview dialing? How to set up a preview dialer? L...

Call Center Monitoring: Tools, Technologies, and Best Practices, to Enhance Your Customer ServiceCall Center Monitoring: Tools, Technologies, and Best Practices, to Enhance Your Customer Service
Call Center Monitoring: Tools, Technologies, and Best Practices, to Enhance Your Customer Service

Call Center Monitoring: Tools, Technologies, and Best Practices, to Enhance Your Customer Service

Kat
Kat  Barannikova

Call center monitoring continuously evaluates interactions between agents and customers to meet service standards and exceed customer expectations. Monitoring helps organizations identify areas for improvement, provide thorough staff training, and ul...

Power Dialer vs. Predictive Dialer: Choose the Best for Your Call Campaigns & Learn the DifferencePower Dialer vs. Predictive Dialer: Choose the Best for Your Call Campaigns & Learn the Difference
Power Dialer vs. Predictive Dialer: Choose the Best for Your Call Campaigns & Learn the Difference

Power Dialer vs. Predictive Dialer: Choose the Best for Your Call Campaigns & Learn the Difference

Kat
Kat  Barannikova

When managing a call center, picking the right tool for making phone calls can make a big difference in your team’s success. Power dialers and predictive dialers are two popular choices, but they work best in different situations. This guide wi...

Auto Dialer vs. Predictive Dialer: Know the Difference and Choose the Best For Your CampaignsAuto Dialer vs. Predictive Dialer: Know the Difference and Choose the Best For Your Campaigns
Auto Dialer vs. Predictive Dialer: Know the Difference and Choose the Best For Your Campaigns

Auto Dialer vs. Predictive Dialer: Know the Difference and Choose the Best For Your Campaigns

Kat
Kat  Barannikova

When managing a call center, picking the right tool for making phone calls can make a big difference in your team’s success. Auto dialers and predictive dialers are two popular choices, but they work best in different situations. This guide wil...

Progressive Dialer vs. Preview Dialer: Know the Difference and Choose the Best For Your CampaignsProgressive Dialer vs. Preview Dialer: Know the Difference and Choose the Best For Your Campaigns
Progressive Dialer vs. Preview Dialer: Know the Difference and Choose the Best For Your Campaigns

Progressive Dialer vs. Preview Dialer: Know the Difference and Choose the Best For Your Campaigns

Kat
Kat  Barannikova

Deciding between a progressive dialer and a preview dialer is crucial for your call center operations. Each type of dialer suits different operational needs and campaign goals. Progressive dialers are designed for high-efficiency environments where c...

Progressive Dialer vs. Predictive Dialer: Know the Difference and Choose the Best For Your CampaignsProgressive Dialer vs. Predictive Dialer: Know the Difference and Choose the Best For Your Campaigns
Progressive Dialer vs. Predictive Dialer: Know the Difference and Choose the Best For Your Campaigns

Progressive Dialer vs. Predictive Dialer: Know the Difference and Choose the Best For Your Campaigns

Kat
Kat  Barannikova

Are you looking to improve your call center’s performance but not sure which dialing technology to choose? Call centers rely heavily on advanced dialing technologies to improve their operations. Understanding the differences between progressive...