Local Presence has already helped MightyCall customers boost answer rates on outbound campaigns by matching the caller ID to the area code of the person being called. Now, we’re extending that to every manual call your team makes from the webph...
MightyCall’s Zoho integration brings a call center platform directly into your Zoho CRM, so your team can move faster, work more efficiently with clients, and stay organized throughout the day. How do you get the best of both MightyCall and Zoh...
We’re proud to share that MightyCall has been named No. 588 on the 2026 Inc. 5000 list, Inc. Magazine’s annual ranking of the fastest-growing private companies in America. We won’t pretend that doesn’t feel good. But if you ev...
MightyCall has earned new G2 recognition for Summer 2026, including three badges we are especially proud of: Leader — Small-Business Contact Center Leader — VoIP Providers Regional Leader — Small-Business Americas For us, this recognition shows that ...
Your calls should look like spam, as every business call starts with a first impression. Like with anything, first impressions really matter. Imagine clean numbers and higher answer rates. We’re excited to introduce Number Reputation Management, a ne...
Great news for everyone who loves all things AI! We’re excited to roll out a major upgrade to our Answering Machine Detection (AMD) feature, integrating AI technology that raises the bar for call center efficiency and agent productivity. It’s a real ...
2025 was a BIG year for MightyCall. We didn’t just develop and ship features — we improved and cemented their foundation. MightyCall continues its mission to build a better call center platform for small and mid-sized teams. However, in 2025, we inve...
We’re kicking off 2026 in the best way possible – with another round of awards from G2, the world’s largest and most trusted platform of business solution reviews! MightyCall has proudly earned four new badges this season, proving once again th...
Exciting news before 2026 rolls in. MightyCall is introducing Voicemail Drop for both manual and auto-dialed outbound calls. Let us quickly walk you through what this means for call center teams and address the most common questions about the feature...
Great news for Mac users! The MightyCall Desktop App is now available for macOS. From now on, all MightyCall Call Center users can access their call center operations directly from their desktop. No more juggling browser tabs or switching between too...
At MightyCall, we care about one thing above all in our customers’ outbound campaigns: helping your team connect with more customers by providing tools that boost connection rates. That’s why we’re introducing one of the most game-changing features f...
In a busy call center, knowing who’s available, who’s on a call, and who’s taking a well-earned break is essential. That’s where agent statuses come in. Up to now, MightyCall has provided a set of default statuses like Available, Do Not Disturb, On a...
We are excited to announce the launch of a new feature in our auto-dialing system—the progressive dialer. This tool will simplify your agents’ work by optimizing the outbound call process. Play In this article, we cover: Progressive dialer: How it wo...
As the days grow longer and flowers bloom, MightyCall puts awards into bouquets. This season, our commitment to excellence in VoIP and Call Center solutions has been recognized by multiple G2 Awards for Spring 2024, affirming our position as a leader...
Role-Specific Access Customizable Page Layout What Will You Get From It? Let’s Get More Specific What’s Next for the Reports Feature in MightyCall? This Fall MightyCall introduced the new Call Log feature to help you organize your call center managem...
MightyCall is celebrating the release of a Call Center solution designed specifically to suit your company’s business communication needs. Its flexible and customizable settings will allow you to seamlessly integrate it into your workflow and e...
