VoIP
Explore the world of VoIP
Intelligent Call Routing Can Increase Your Customer Loyalty
In essence, intelligent call routing lets your customers be treated like VIP and feel valued for choosing your company.
What Can a Virtual Phone System Do for Your Online Shop?
Customers need to trust you to buy your products. With MightyCall, we help you get a clean and profession image to win over those internet shoppers.
Protecting Your Privacy with Caller ID
There are a couple of different ways callers can block their number from being displayed with caller ID: per-call blocking and per-line blocking
The Evolution of the Telephone in Business
The telephone has become an invaluable sales tool, ever since its invention. The first contact between customer and business remains most commonly — the telephone. First impressions count, so whether the first voice your prospective customer hears is...
The Benefits of IP Telephony For Business
Are you a small business owner looking for a cost-effective VoIP service? Do you want your small business to sound more like a big business when potential customers contact you? Do you need a Click-to-call widget on your website that can effectively ...
Using a Polycom Conference Phone Without a High Price PBX
Do you need a speakerphone in your conference room? And if so, do you prefer the high-end features of an advanced Polycom speakerphone? You probably answered “yes” to both questions. Most businesses, even small ones, need to conduct teleconferences a...
Best Ways to Record Professional Voice Greetings
If you have followed the MightyCall blog for any length of time, you will know by now that we are big on creating a great first impression with the people who call you on your toll-free or local number. This article is for those of you who are sold o...
How to Avoid Telecom Acronym Overload
Don’t have enough confusion in your life? Check out Abbreviations.com’s list of telecom acronyms. On this site, you can browse 2,524 acronyms and abbreviations, from “AA” to “ZUD,” all related in some way to digital telephony. You may even recognize ...
Internet Telephony Term Cheat Sheet
Here are some terms that get thrown around our office that we think you should know. This way you’ll be better able to understand us better. Internet telephony term cheat sheet What is DID? Direct Inward Dial (Phone #) What is Toll-free? 800 (8...