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Selecting the right area code can be a strategic decision that enhances your business’s image and connectivity. In the United States, certain area codes are not just numbers—they’re symbols of prestige and hubs of economic activity. This ...
The market is oversaturated with dozens of VoIP vendors, and it seems impossible to have an adequate look at them all, let alone find the best VoIP service. Virtual phones are becoming more and more prevalent, so the need to find the perfect one is e...
Discover the essentials of call center coaching, including agent training techniques, practical tips, and how MightyCall's call monitoring features can help.
While it’s convenient “lite” VoIP software for personal use, using Google Voice for business is like putting a foot into the wrong shoe: you can pretend it fits, but not for long.
Considering how competitive the business landscape is and always has been, it’s incredibly important to have highly skilled call center agents. That’s why we welcome you to this detailed guide to contact center training. This guide covers everything ...
You’re in search of a VoIP phone system for your business, right? It’s a smart move. VoIP phone systems represent the forefront of business communication technology, skillfully blending the reliability of traditional services with the exp...
63% of high-growth companies use hybrid work models. Here's how to improve yours in 2023.
There’s plenty of software designed to help you attend to the nitty gritty so you can get your hands dirty doing what you do best.
Inbound calls are of immense importance to call centers. However, understanding how to handle them in a way that will keep customers happy and loyal is of the utmost importance. This guide explains the meaning of inbound calling, why it is important,...
Outbound calling is integral to any marketing strategy for proactive client engagement and sales. Understanding how to implement it can significantly impact a company’s growth and customer relationships. In this guide, we will explore this type...
In a world gone virtual, one of the most 'real' helpers a business can get is a virtual phone number.
Seven types of sales tools that are best poised to make it in 2024 and the coming years.
It is imperative for any business to attract a steady flow of potential customers. Without ongoing opportunities to pitch a product or service, sustaining revenue and growth becomes rather challenging. While inbound methods like content marketing and...
Need a business voicemail script for any occasion or a voicemail greeting you can download here and now? Here is your go-to guide.
In this article, we’ll be talking about the best conference calling services for your business.
Softphone apps are used across all devices to make and receive phone calls without having to use a physical SIM card. As a loyal Macintosh user, you’ve got to be wondering: What is the best softphone app for Mac? In this article, you will find out wh...
Need a business voicemail script for any occasion or a voicemail greeting you can download here and now? Here is your go-to guide.
A phone extension is a short internal number assigned to an employee, a project team, or a department of your main business number.
What toll-free codes are available in the USA and when do you need one for your business?
Toll-free numbers in Canada: are they easy to buy, and could having a toll free number potentially help your business?
