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Contact centers are more about dedicating a portion of your resources to customer communication. Every business could use more of that, right? Well, read on to see if this modern configuration could benefit you.
We put together a list of the best accounting software packages for small businesses. Our parameters were price, ease-of-use, and product features.
For those business owners who prefer to “prepare for winter while summer’s still around”, a personal chief learning officer will show how to be one step ahead of competitors and align your goals with changing business trends.
Landline vs. VoIP phone systems. For small businesses the decision is a critically important one, one that could very well determine the success or failure of the venture.
Shopify and Ecwid. We’ll compare and contrast the two extremely popular online store builders for small and medium-sized business and take the challenge out of making friends with e-commerce.
Whatever industry your business is a part of, here’s a simple strategy to turn classic “customer experience” theories into an updated practical approach sure to impress your clients.
We’ve put together a list of the best payroll software programs out there for small businesses. They do vary in prices and capabilities, depending on what you need. Let’s get to it!
If you are running any form of business, making, receiving and handling business calls is likely one of your key business activities. How well calls are handled in any business will go a long way in determining productivity level. And that’s why it i...
Your thank-you letter should be concise. Don’t make it unnecessarily long by including irrelevant information.
The corporate giant finally embraces the oft-neglected service
Most people have just one phone number. It’s usually seen as the more convenient option, since they get to run all their phone activities through that number and therefore only have to worry about one number. However, if you happen to be a business o...
In honor of celebrating the Seattle-based #BeMoreKindDay on September 7th, we wanted to share a few stories of kindness people in our office have been a part of in their lives. Julia: “Once I was in the supermarket and an old woman came up to me. She...
In this article we cover: Why missed calls are bad for business How an automated attendant can help with caller retention How an automated attendant can cut overheads and improve revenues Why the MightyCall virtual phone number system is a robust com...
Here are some tips on how to work diligently to find the perfect influencers and cut off anyone who even has a whiff of insincerity or unprofessionalism
When one of your best employees leaves, you have to fight the urge to take it personally. Follow these steps to make sure the transition is as smooth as possible.
