Have you ever imagined what the last day of your full-time job will feel like? You know, that day when you finally quit, because your side business is bringing in a full-time income. That day you walk out of your boss’s office, with two middle finger...
![What Old(er) People Need to Know on Selling to Gen Y [infographic]](https://www.mightycall.com/wp-content/uploads/2022/04/what-to-know-on-selling-to-gen-y.jpg)
It’s official! The Generation that grew up with Disney movies, Barney, and Hocus Pocus every Halloween has finally grown up and are now the generation that is entering the job market. Acclaimed to be the biggest generation after baby boomers, Millenn...
As my father would say to me going through the growing pains and the first world struggles of middle school and puberty, “son there comes a time in every man’s life where he feels the need to look for a woman.” This goes just as equally for the men a...
So you are all on board with having a virtual phone system and a professional voice greeting help you make the best first impression possible with your customers. Great! You aren’t quite sure if you are going to record your own greetings to sound mor...
Yesterday, we shared a post for those of you who decided that it would be a good idea to take the DIY approach to recording your on-hold voice greeting. However, to gain instant credibility, a professional voice actor is hard to beat, and there are ...
An affordable call center software solution can help restaurants increase their business and enhance customer relationships. Check out our updated article with easy-to-implement tips and tricks.
There are times when you might want or actually need to roll up your sleeves and record an on-hold voice greeting of your own. For instance, you may have a really tight deadline and need a message done ASAP to get across to customers before a profess...
Do you need a speakerphone in your conference room? And if so, do you prefer the high-end features of an advanced Polycom speakerphone? You probably answered “yes” to both questions. Most businesses, even small ones, need to conduct teleconferences a...
Long gone are the days when you had to hire people to physically sit in a call center and answer phones. Back then, you had to pay agents whether they were needed or not, along with the costs of renting the physical call center space and other expens...
If you have followed the MightyCall blog for any length of time, you will know by now that we are big on creating a great first impression with the people who call you on your toll-free or local number. This article is for those of you who are sold o...
Everyone’s been put on hold on the line before. Yet, not every company knows very much about these voice recordings that greet customers when they first call in over the phone. How often are people put on hold, for starters? How long do they stay on ...
Updated: 2017.02.01 In this article we cover: why phone interaction is still necessary; advantages of using a virtual phone number for entrepreneurs; how to manage multichannel communication; MightyCall’s options for efficient customer support. Virtu...
First impressions matter. That’s true for the dating scene, and it’s true for when customers call you for the first time. This means that the kind of voicemail greeting that they hear needs to be professional. Do it right, and you gain in...
Meet Mustafa, our Customer Support Rep! For many small businesses, the owner takes care of all the important tasks. From sending out invoices to answering customer queries, he or his small team are in charge of making sure everything clicks into plac...
Are your employees making the most of their downtime? In any business, there are moments between tasks, meetings, or serving customers where your employees have nothing to do. Of course, employees need scheduled breaks during their work shifts. It he...
Communication has vastly changed in the course of human history from smoke signals to carrier pigeons, Morse code to the first invention of the phone in 1876 by Alexander Graham. Since then, technology of the phone itself has changed from the popular...
What toll-free codes are available in the USA and when do you need one for your business?
Toll-free numbers in Canada: are they easy to buy, and could having a toll free number potentially help your business?
Need a business voicemail script for any occasion or a voicemail greeting you can download here and now? Here is your go-to guide.
A phone extension is a short internal number assigned to an employee, a project team, or a department of your main business number.
