![Average Speed of Answer (ASA) in Call Center: How to Measure & Improve?](https://www.mightycall.com/wp-content/uploads/2024/06/Blog-Average-Speed-of-Answer.webp)
Average Speed of Answer (ASA) in Call Center: How to Measure & Improve?
Do you know what ASA in a call center is? If you do not or are not sure how it works, then you are about to discover a great opportunity to improve your business communications. In this article, we will discuss this critical call center metric along ...