Small Business Image on the Internet: Site Builder Review
The reasons for site builders’ popularity among small businesses are: simplicity of webpage creation, bargain or free use, minimum time lag between idea and production.
MightyCall Partners with Yandex to Provide Cloud Telephony Services (PBX) for Small Businesses
SEATTLE, MightyCall (April 11, 2016), a technology company that provides communications solutions to small businesses, announces a partnership with Yandex – one of the largest internet companies in Europe and the leading search provider in Russ...
How to Improve Your Customer Relationship Management in a Multi-Channel World
Hint: You don’t have to be accessible in every social media network or communications app—just the ones your customers use Facebook. Twitter. Instagram. LinkedIn. Pinterest. Vine. Periscope. Google+. Tumblr. Yammer. Slack. Snapchat. WhatsApp. Viber. ...
How To Create a Voice Menu Your Customers Will Love
Updated: 2017.02.14 This article covers: What an interactive voice response is and how it works; What benefits IVR provides to business; How to create a professional voice menu; MightyCall’s virtual phone number ― an option to consider 5 steps to a p...
How to Choose a Small Business Phone System
The article covers: Necessity of a call-management system for business; Advantages of virtual phone number systems; What should be done before deciding on a virtual phone system provider; Main things to consider when choosing a hosted call-processing...
How Your Small Business Can Offer Excellent Customer Service
No one in a business should be above offering fantastic customer service, and much of it lies in training, but there are also employee incentives. You also need a plan to answer calls quickly. Turn customer communication into an assigned task. And fi...
How To Communicate With Customers On The Go
Gone are the days of being chained to a desk or a counter top with a landline. We give some tips on how best to maintain close contact with your clients while you’re mobile. The main points are to be available, respond fast, and benefit from complex ...
How Your Small Business Can Develop a Successful Social Media Marketing Strategy
Not everyone’s a fan of social media, but ignore it for your business at your peril. Digital Sherpa estimates that 71% of users purchase products from brands they follow. Plus, your competitors are sure to be there, and it’s assuredly the best way to...
