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Gone are the days of being chained to a desk or a counter top with a landline. We give some tips on how best to maintain close contact with your clients while you’re mobile. The main points are to be available, respond fast, and benefit from complex ...
Not everyone’s a fan of social media, but ignore it for your business at your peril. Digital Sherpa estimates that 71% of users purchase products from brands they follow. Plus, your competitors are sure to be there, and it’s assuredly the best way to...
In this article we cover: Why hosted call-processing systems are better than conventional PBXs; How an internet phone service works; Top 7 ways a virtual phone number helps a small business; How MightyCall gets you connected. Top 7 things which make ...
The telephone has become an invaluable sales tool, ever since its invention. The first contact between customer and business remains most commonly — the telephone. First impressions count, so whether the first voice your prospective customer hears is...
Like so many other types of communications channels, toll-free 1 800 area code numbers can be vulnerable to hacking attacks. Providing a means to make it easier for customers to contact you could leave those very same customers open to data or identi...
A missed call can equal a missed business opportunity. But that’s not the whole story. When you don’t answer a call, you risk losing a prospect, wasting marketing dollars, escalating a complaint, and missing the chance to bond with and learn from cus...
Are you a small business owner looking for a cost-effective VoIP service? Do you want your small business to sound more like a big business when potential customers contact you? Do you need a Click-to-call widget on your website that can effectively ...
Is your customer service completely inbound? If so, you’re missing a big opportunity to grow your business through outbound customer care. And chances are, your competitors are already ahead of you in the game. Here’s what you need to know.
