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We’re excited to announce a powerful addition to the MightyCall dialer settings – Scheduled Campaigns. With this latest enhancement, you can now specify the time for your campaign launch and time brackets, which leads to better and more precise call ...
There is no excuse to not combine Whatsapp Business and your virtual phone number to at least see how much your company can improve its customer communications
Laying out the advantages and disadvantages of WhatsApp for business paints a clear picture: using it is easy and helpful.
MightyCall is excited to announce our new built-in integration with the National Do Not Call (DNC) Registry, improving compliance and ease of use for small and medium-sized businesses using our call center platform. What this means for our users Migh...
As the days grow longer and flowers bloom, MightyCall puts awards into bouquets. This season, our commitment to excellence in VoIP and Call Center solutions has been recognized by multiple G2 Awards for Spring 2024, affirming our position as a leader...
Customer service automation marks a significant transformation in how businesses manage customer interactions, integrating technology to improve support operations and the customer experience. This method employs specialized software to automate rout...
Knowing every call’s outcome in your call center’s history feels like an obvious feature. Yet sometimes you have to really search for it. Call dispositions provide a structured way to classify and analyze interactions. This article explor...
Discover the ultimate compilation of call center software, each selected to empower your business with scalable, intuitive communication solutions. What is call center software? How does a call center phone system work? Types of call center solutions...
