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Welcome an indispensable new assistant to your desktop app collection. MightyCall has released the Desktop app for Windows OS users. Thanks to this release, all users including agents, managers, and administrators can make their work easier by downlo...
We asked small business owners across the U.S. to recommend their favorite mobile CRM apps. Here's what we discovered!
This winter, MightyCall has achieved its consecutive G2 Leader Winter 2024 Award along with a multitude of others. What does this mean for you? Whether you’re managing a busy call center, running a small business, or steering a large enterprise, thes...
In the dynamic sales and marketing landscape, the introduction of cold calling software has marked a significant shift. This technology reshapes the traditional approach to unsolicited customer outreach, incorporating features to improve both efficie...
As we count down the last days of 2023, this year has witnessed growth in the tech sector that a year ago was hard to imagine. This year we’ve had groundbreaking innovations, increased adoption of AI and machine learning, and a significant shift towa...
“Answering service” and “call center” are often bandied about, and one is oftentimes used for the other. However, you should know that there is actually a difference between an answering service and call center – and that the difference is pret...
The market is oversaturated with dozens of VoIP vendors, and it seems impossible to have an adequate look at them all, let alone find the best VoIP service. Virtual phones are becoming more and more prevalent, so the need to find the perfect one is e...
In today’s competitive business environment, call management systems are crucial. They do more than just handle calls; they offer integrated solutions that combine multiple functions to improve customer service and operational success. What is ...
