2. Zoom Phone
Zoom Phone adds to the popular video conferencing platform’s capabilities in VoIP, offering businesses a unified solution for communication. This integration simplifies the transition between video meetings and voice calls for users, making it easier for businesses to manage their communication tools. The service, like Avoxi, includes traditional telephony features such as call forwarding, voicemail, and automated attendants within an intuitive interface.
This Avoxi alternative’s ability to operate across various devices, including phones, desktops, and tablets, ensures connectivity regardless of location. This is particularly useful for companies with remote or hybrid teams, supporting the flexibility required in modern work settings. The platform is scalable and presents a unified communication tool that does not compromise on functionality or ease of use.
Unique characteristic
Zoom Phone has native integration with Zoom Meetings, providing a unified solution for video and voice communications, making it stand out among companies like Avoxi.
Features
- Direct routing
- Auto-attendants and IVR
- Call recording and analytics
- Voicemail transcription
Integrations
- Salesforce
- Microsoft Office 365
- Google Workspace
What makes it better than Avoxi?
Zoom Phone’s integration with a leading video conferencing platform makes it a preferred choice among competitors for businesses prioritizing video and voice communication in one package. This approach simplifies workflows, allowing for effortless transition between video conferences and voice calls. Unlike Avoxi, which focuses on voice communication with strengths in international calling and call management, Zoom Phone enriches its telephony services with extensive video conferencing features. This integrated functionality supports a variety of business activities, providing flexibility and versatility essential for the modern workplace.
Pros & Cons
Pros:
- Native integration with Zoom Meetings
- Extensive call management features
- Global reliability
Cons:
- Potential additional costs to access the full suite of features
- Some advanced features may require technical expertise for setup and management
- Integration with non-Zoom products could be less intuitive, limiting flexibility for businesses using a diverse tech stack
- The user experience can vary across different devices, sometimes requiring adjustments for optimal performance
- Limited customization options for businesses with specific communication workflows or branding requirements
Best for
Businesses looking for an integrated voice and video communication solution.
3. Vonage
Vonage is a known Avoxi alternative for its flexibility and scalability, catering to a wide range of business needs. From startups to large enterprises, Vonage’s cloud-based VoIP solutions are designed to grow with your business, providing an array of customizable features that enhance communication. Its platform offers advanced call routing, video conferencing, and CRM integrations, which are crucial for businesses aiming to maintain high levels of customer service and team collaboration.
Furthermore, Vonage’s commitment to innovation is evident in its API platform, Vonage APIs, which allows developers to integrate voice, text, and video communication capabilities directly into their applications and services. This opens up endless possibilities for creating personalized communication experiences for customers. With a focus on reliability and customer support, this service, like Avoxi, ensures that businesses have the tools and assistance they need to optimize their communication strategies and achieve their goals.
Unique characteristic
Vonage is known for its robust API platform, allowing for extensive customization and integration with business applications.
Features
- Advanced call routing
- Video conferencing
- CRM integrations
- Mobile and desktop apps
Integrations
- Salesforce
- Microsoft Dynamics
- Zoho CRM
What makes it better than Avoxi?
Vonage offers a more scalable solution with extensive integration options, making it suitable for businesses with complex communication needs. Vonage distinguishes itself from competitors through its emphasis on scalability and adaptability, catering to organizations across various stages of growth. Its unique API platform allows for advanced customization and integration with a broad spectrum of business applications, presenting a solution that can adapt to the specific needs of any business. This flexibility is essential for companies aiming to maintain agility and innovate in a dynamic market environment.
Furthermore, Vonage provides reliable customer support, ensuring organizations have access to the guidance needed to maximize the utility of the platform. This focus on service quality is a critical factor for businesses navigating the complexities of communication technology. While Avoxi provides a solid set of VoIP features and global reach, Vonage’s support and customization options offer a compelling alternative for businesses looking for a platform that can support their evolving communication requirements with a high degree of personalization and technical assistance.
Pros & Cons
Pros:
- Highly customizable through APIs
- A rich feature set
- Reliable service with 99.999% uptime
Cons:
- Pricing can be higher than some Avoxi competitors
- Technical expertise is required to use the full potential of Vonage’s API platform
- Reported instances of service downtime and call quality issues
- Inconsistent customer support experiences
Best for
Medium to large businesses requiring a customizable and scalable VoIP solution similar to Avoxi.
4. SmartLine
SmartLine simplifies the distinction between personal and business communications, enabling users to manage both on a single device. SmartLine’s innovative approach is grounded in the reality of modern business communications, where flexibility and mobility are everything.
SmartLine, developed by GoDaddy, offers a unique call center solution. Launched to bridge the gap between personal and business communications on a single device, this Avoxi alternative facilitates the management of business interactions without the need for additional hardware. This service is especially beneficial for users who depend on their mobile phones for business operations, providing them with the tools to maintain a professional presence through a distinct business number.
Unique characteristic
Direct integration with mobile devices, allowing users to manage business calls without the need for additional hardware.
Features
- Mobile app-based call management
- Custom caller ID
- Voicemail
- Business hours settings to signal availability to clients
- Business texting
- Voicemail transcription
- Call forwarding
Integrations
Primarily integrated with GoDaddy’s suite of web services, making it one of the best Avoxi alternatives for business.
What makes it better than Avoxi?
SmartLine is specifically made for small business owners looking for a simple, mobile-first VoIP solution at an affordable price among competitors.
Pros & Cons
Pros:
- Simple setup and use
- Affordable pricing for small businesses
- Integrates directly with smartphones
Cons:
- Limited features compared to more developed VoIP solutions
- Absence of advanced call routing features found in other VoIP solutions
- No support for international calling, limiting businesses looking to expand globally
- Relies heavily on the quality of the mobile network, which may affect call clarity in areas with poor coverage
- Integration options are minimal, restricting the ability to establish workflows with other business tools
Best for
Small businesses or individuals needing a professional phone system on their mobile devices.
5. MagicJack
MagicJack offers an easy-to-use device similar to Avoxi that connects to the internet, allowing users to make unlimited calls to the U.S. and Canada. This simplicity and the low cost of the service make it particularly appealing to individuals and small businesses looking to reduce their communication expenses without sacrificing quality. Additionally, MagicJack’s portability means that users can take their device and phone number wherever they go, provided they have internet access. This feature is especially beneficial for businesses that operate remotely or individuals who travel frequently but wish to maintain a consistent phone presence.
Like Avoxi, it may not offer the breadth of features found in other VoIP solutions. MagivJack’s value proposition lies in its simplicity and cost-effectiveness, catering to the budget-conscious consumer or small business owner looking for a reliable phone service.
Unique characteristic
MagicJack’s distinctive appeal comes from its physical device that connects directly to a computer or an internet router, enabling phone service through the internet. This setup differs significantly from typical VoIP solutions that rely purely on software applications. The device’s plug-and-play functionality, combined with its portability, offers a unique advantage for users needing a mobile or backup phone system. Furthermore, MagicJack’s provision of a free companion app allows users to extend their service to smartphones, blending traditional VoIP benefits with the tangible reliability of a dedicated device, setting it apart in the market.
Features
- VoIP calling with a physical adapter
- Conference bridge
- Voicemail
Integrations
Limited, focusing on basic use without the need for complex integrations.
What makes it better than Avoxi?
MagicJack stands out from Avoxi primarily because it offers a practical and straightforward solution for users who prioritize cost savings over a wide array of features. Its one-time purchase model, combined with very low annual service fees, presents a significant advantage for budget-conscious individuals and small businesses. This cost efficiency does not come at the expense of call quality, as MagicJack provides reliable service that meets the essential requirements of voice communication. This makes it especially beneficial for those whose communication needs are primarily domestic and who do not require the extensive international calling features and integrations offered by Avoxi.
Pros & Cons
Pros:
- Extremely low cost
- Simple to set up and use
- Includes essential calling features
Cons:
- Limited functionality and integration options
- Requires physical hardware
- Limited to North America, primarily focused on the U.S. and Canada
- No advanced business features
Best for
Home users or small businesses looking for an affordable, basic VoIP solution.
6. Google Voice for Business
Google Voice for Business simplifies the setup process by integrating with existing Google accounts, allowing users to manage calls, texts, and voicemails through a familiar interface. This software like Avoxi extends to Google’s suite of productivity tools, including Gmail, Google Calendar, and Google Meet, enabling a cohesive workflow where communication tools are conveniently accessible alongside other business applications. Such a unified approach helps reduce the learning curve for new users and enhances productivity by consolidating essential services under one ecosystem.
With its infrastructure, this alternative offers reliable service quality, further solidifying its position as a practical and efficient solution for businesses already embedded in Google’s ecosystem.
Unique characteristic
The unique characteristic of Google Voice for Business is its integration with Google Workspace, optimizing management and access. It also uses Google’s artificial intelligence for spam detection, voicemail transcription, and call forwarding. This integration allows for improved communication workflows. Additionally, its integration with Google’s security framework enhances protection for communications. This combination of AI features and security within the Google ecosystem sets Google Voice for Business apart as a communication solution for businesses using Google services.
Features
- Voicemail transcription
- Call forwarding
- Google Workspace integration
- Multi-device access
Integrations
- Google Workspace
- Other Google services
What makes it better than Avoxi?
Google Voice’s tight integration with Google Workspace and straightforward pricing make it an attractive option for small businesses already using Google services. Additionally, Google Voice for Business integrates automatic transcriptions and call filtering. The service’s integration with Google’s AI technology and applications improves communication management.
Pros & Cons
Pros:
- Has a free Avoxi alternative option for everyone to test its quality
- Native integration with Google Workspace
- Easy to use and manage
- Affordable for small businesses
Cons:
- Limited customization options for call routing and management
- No native support for certain international calling features
- Dependence on Google’s ecosystem may not suit all businesses
- Integration limitations with non-Google CRM and productivity tools
- Absence of dedicated customer support channels for complex issues
Best for
Small businesses or startups looking for an integrated VoIP solution like Avoxi within the Google ecosystem.
7. Grasshopper
Grasshopper is a software like Avoxi that empowers small businesses by allowing them to establish a more professional presence through features like custom greetings, extensions for different departments or employees, and the ability to send and receive text messages from a business number. This approach helps small businesses and entrepreneurs present a larger, more unified front to customers, potentially leveling the playing field with bigger Avoxi competitors. By using existing mobile phones and landlines, Grasshopper eliminates the need for additional investment in phone hardware, making it an economical choice for those just starting out or looking to minimize overhead.
Grasshopper’s mobile app ensures that business owners can manage their communication needs on the go, providing flexibility and ensuring they never miss important calls.
Unique characteristic
Unlike the free alternatives to Avoxi, Grasshopper differentiates itself with its focus on providing a business phone system that operates entirely over existing mobile and landline infrastructure. Unlike many VoIP services that require internet-based devices or specific setups, Grasshopper works by forwarding calls made to your business number directly to your personal phone, be it a mobile or landline. This means there’s no need to invest in additional hardware or undergo a complex installation process. It stands out by offering this service without relying on an internet connection for call routing, which is a common necessity for most VoIP systems.
Features
- Custom greetings
- Extensions for departments and employees
- Voicemail to email
- Business texting
Integrations
Limited, focusing primarily on enhancing basic phone operations without complex integrations.
What makes it better than Avoxi?
For small businesses and entrepreneurs seeking simplicity and an easy-to-use interface without requiring advanced VoIP features, Grasshopper stands out. It also allows small businesses and entrepreneurs to maintain a professional phone system using existing mobile and landline connections. This method avoids the need for complex setups or learning new systems.
Pros & Cons
Pros:
- No need for additional hardware
- Simple and intuitive interface
- Flexible for small teams and solopreneurs
Cons:
- Limited customization options for call routing and management compared to competitors
- Absence of international calling capabilities as a standard feature
- Does not offer video conferencing
Best for
Entrepreneurs and small businesses in need of a simple, effective phone system without the complexity of traditional VoIP solutions.
8. CallHippo
CallHippo sets itself as the top Avoxi alternative by providing businesses with tools specifically aimed at enhancing efficiency in sales and customer support operations. With features such as detailed call analytics, automated call recording, and customizable workflows, CallHippo simplifies communication processes, enabling teams to focus on delivering superior customer service and improving sales outcomes. This focus on productivity positions CallHippo as an essential asset for businesses aiming to improve their communication strategies and understand customer interactions better.
By offering a complete solution that supports both incoming and outgoing communications, CallHippo encourages a more connected and successful business environment, leading to enhanced customer satisfaction and greater sales prospects.
Unique characteristic
CallHippo stands out with its powerful sales and support features, including call recording, analytics, and automated workflows, designed to enhance productivity. CallHippo’s power dialer feature automates dialing from a predefined list, reducing manual effort for sales teams. The global connect tool indicates the best time to call international clients, optimizing communication efficiency. These features, unique to CallHippo, support sales-focused operations requiring sophisticated telephony solutions, distinguishing it from platforms like Avoxi.
Features
- Power dialer
- Call recording and analytics
- Automated workflows
- Customizable call routing
Integrations
- Salesforce
- Zoho CRM
- Pipedrive
What makes it better than Avoxi?
CallHippo provides a suite of tools specifically designed to enhance sales and support workflows, offering a more targeted solution for businesses focused on these areas. It also offers free phone numbers, much like Avoxi’s paid phones. CallHippo could also be preferred over Avoxi due to its analytics and reporting features, which help businesses track and improve performance.
Pros & Cons
Pros:
- Strong focus on sales and customer support
- A competitive feature set for call management
- Flexible pricing plans
- A free app like Avoxi
Cons:
- Limited customization options for call flows compared to some alternatives, potentially affecting unique business processes
- Customer support responsiveness varies, with some users reporting delays in resolving technical issues
- A free version, though available, comes with significant limitations in features and usage, which might not be clear upfront
Best for
Businesses of all sizes looking for free apps similar to Avoxi for sales and customer support processes through advanced call management features.
9. LinkedPhone
LinkedPhone excels in providing a business phone solution that caters specifically to the unique needs of freelancers, entrepreneurs, and small businesses. The platform simplifies the process of managing business calls by allowing users to easily separate personal and business communications on a single device. This feature is particularly beneficial for professionals on the go, ensuring they maintain a professional image while managing their business from anywhere.
With this alternative, small businesses can enjoy the benefits of a sophisticated phone system that supports their dynamic needs and promotes a stronger communication strategy.
Unique characteristic
LinkedPhone does not offer something completely unique. It positions itself in the VoIP market by emphasizing a community-oriented approach to customer service, which is quite distinctive in comparison to larger VoIP providers. This approach ensures that users receive personalized support and guidance, making it easier for smaller businesses and freelancers to navigate the complexities of setting up and managing their phone systems. Its ease of setup and use, along with a mobile app that turns any personal device into a professional business phone system, sets LinkedPhone apart.
Features
- Multiple business numbers
- Team collaboration tools
- Business texting
- Voicemail to email
Integrations
Limited with Zapier, focusing on providing a standalone service
What makes it better than Avoxi?
LinkedPhone caters to the unique needs of small businesses and freelancers with an affordable, feature-rich phone system without the complexity of larger VoIP solutions.
Pros & Cons
Pros:
- Affordable with transparent pricing
- Mobile app for business communication on the go
- Simple interface and setup
Cons:
- Limited advanced features and integrations compared to larger providers
- Customer support primarily relies on self-service resources, which may not suit all users
- Lacks global reach in phone number availability, focusing more on U.S. and Canadian markets
- The mobile app may experience occasional performance issues, affecting call quality
- Customization options are minimal, offering less flexibility for businesses with specific needs
- Not a free Avoxi alternative
Best for
Freelancers, entrepreneurs, and small businesses needing an easy-to-use and affordable business phone solution.
10. Aircall
Aircall stands out for its commitment to improving business communications. By focusing on analytics and extensive integrations, Aircall allows businesses to make informed decisions based on data. This approach assists organizations in refining their call strategies, enhancing customer service, and driving growth. Aircall’s scalability ensures that as businesses expand, their communication systems can adapt and grow, supporting more calls and larger teams without compromising quality.
Furthermore, this app, like Avoxi, caters to modern businesses, offering features that support remote work and team collaboration.
Unique characteristic
Aircall’s unique position in the VoIP market is highlighted by its broad integration ecosystem, particularly for its connectivity with a wide range of Customer Relationship Management (CRM) platforms and business tools. Such features benefit sales and support teams, enabling them to access customer data in real-time during calls, leading to more informed conversations and better outcomes.
Features
- Advanced call routing
- Real-time analytics
- Click-to-dial
- IVR system
Integrations
- Salesforce
- HubSpot
- Zendesk
What makes it better than Avoxi?
Aircall differentiates itself from Avoxi by offering a unique dashboard designed for real-time team collaboration and performance tracking. This feature, exclusive to Aircall, allows managers to monitor call activities, access analytics, and provide instant feedback to their teams, fostering a culture of continuous improvement. With its focus on integrations and data-driven insights, Aircall offers businesses the tools to improve customer communication and streamline workflows, providing a competitive edge.
Pros & Cons
Pros:
- Extensive CRM and productivity tool integrations
- User-friendly interface
- Robust analytics for data-driven decisions
Cons:
- Pricier than other alternatives to Avoxi.
- Limited customization options for call queue management compared to Avoxi.
- Requires higher bandwidth for optimal performance, which might not be suitable for all businesses.
- Some users report delays in receiving customer support responses during peak times.
- Dependency on third-party apps for certain functionalities may introduce additional costs.
Best for
Companies looking for a scalable, integration-rich call center solution to support complex business communications.
