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Best Grasshopper Alternatives: Features, Pricing, and Ratings

Explore Grasshopper alternatives and top business VoIP competitors

Business owners are no longer forced to purchase or rent a landline from their phone provider to stay in touch with their clients and other contacts, but that opens up another can of worms. It’s the abundance of choice.

Grasshopper is one of the numerous business phone systems that offer cost savings, increased productivity, and better customer service to varying degrees. We’ll look at the pros and cons of this program. But here’s the catch: Grasshopper is not suitable for every organization, so  we’ll focus on the top Grasshopper alternatives.

What is Grasshopper?

Note: Perhaps you already know enough about Grasshopper, or you’re not really interested in learning about its issues. You can skip this section and move straight to our list of alternatives to Grasshopper.

grasshopper

Grasshopper is a subscription-based cloud phone system launched in 2003. The service is geared toward startups and small businesses looking to get a communications system that is smooth and simple to run. The set of features is decent but not comprehensive, even lacking, when compared to some alternatives. Grasshopper is available on desktop and mobile, but it can also connect to a landline, so you can keep using your existing analog telecommunications equipment as a supplement to the virtual capabilities, something unique to services like Grasshopper.

OS

Grasshopper works as a web portal. The desktop app works on Windows (7–10) and Mac OS (M1 chip); the mobile app is available for iOS (10.0 or later) and Android (5.0 Lollipop or later).

Features

Some of the most exciting features include:

  • Call forwarding, transfers, and extensions
  • Call control and simultaneous call handling
  • Custom greetings
  • Detailed call reports
  • Live US-based receptionists
  • Voicemail transcription
  • Virtual fax

Integrations

Grasshopper integrates with and works atop the following services/systems:

  • Skype
  • Zapier
  • Traditional phone systems
  • Personal mobile phones

What are some drawbacks of using Grasshopper?

Software like Grasshopper was designed to accommodate SMBs and small work-from-home teams. Established companies with large call volumes should be looking for something more robust.

Companies with a global presence might experience some issues. While international calling is available through Grasshopper, virtual international phone numbers are not.

The next reason to consider Grasshopper’s competitors is the lack of video conferencing features. These can be essential for remote teams, especially for those who rely exclusively on virtual tools to streamline collaboration and build relationships.

Pros

  • Almost 20 years on the market
  • Easy to set up and use
  • Covers the basics
  • Suitable for both landlines and softphones
  • Seven-day free trial

Cons

  • Not suitable for mid-sized and enterprise customers
  • Limited collaboration
  • No video conferencing
  • Poor customer service
  • Buggy mobile app

Best for

  • Small-sized businesses

Pricing

  • Solo plan: $29 per month per account
  • Partner plan: $49 per month per account
  • Small Business plan: $89 per month per account

If billed annually, you can save up to $100 (or $15 per month). If it still doesn’t fit your budget, pay closer attention to the free Grasshopper alternatives in the sections below.

How we ranked these 10 CloudTalk alternatives

Out of dozens of VoIP companies, we’ve ranked ten competitors. These Grasshopper alternatives range in price, features, amount of users, and in many other respects. We’ve picked some key criteria to use in our rankings of the best alternatives to Grasshopper:

  • Features: Almost all competitors offer things like phone numbers – but not all offer the same features. As such, we carefully considered both the number of features and the quality of features.
  • Price and availability: A search for telephony services on most app marketplaces reveals hundreds of possibilities, a lot very cheap and very sketchy. Many of these are not better than Grasshopper, but some very much so could be, which is why we did the research.
  • Possibility of integration: We’ve given a close look as to what integrations are available in each app similar to Grasshopper.
  • Total cost (including add-ons): The flat price is often for the program itself: getting the tier and everything involved in it. But some alternatives to Grasshopper don’t include everything in the originally listed price.
  • Call quality: If the features are perfect but the call quality is poor, it doesn’t matter; your clients are not going to be impressed if they cannot hear you.
  • User support: Sometimes even the best Grasshopper alternatives for business still can give you issues. Some free Grasshopper alternatives may seem solid at first, but they might not have any support staff–or if they do, it’s only in the form of an email you can contact which takes a week to get back to you.

The list of best Grasshopper alternatives

With all of that said, this list is ultimately subjective. There might be something you’re looking for in particular that one has which overrides any negatives it may possess. If so, great! But if you’re still uncertain, then here are the best Grasshopper alternatives:

  1. MightyCall
  2. Google Voice for Business
  3. SmartLine
  4. LinkedPhone
  5. OpenPhone
  6. MagicJack
  7. Phone.com
  8. Vonage
  9. Zoom Phone
  10. CallHippo

Alternatives to Grasshopper: comparison

Note: The table below is a summary of all services. We’ll investigate each competitor in more detail in the sections below.

Don’t settle for services that aren’t the perfect fit for your needs, and explore the best Grasshopper alternatives for business:

Alternative Price*
(lowest tier)
Top features Best for
MightyCall $15/month Call flow, call monitoring, call analytics Small- and medium-sized businesses
Google Voice for Business $10/month Automated attendants, ring groups, intelligent AI Small- and medium-sized businesses
SmartLine $11.99/month Extra number, voicemail transcription, business hours Small businesses
LinkedPhone $14.99/month Multi-tier phone menu, dashboard with statistics company directory Small businesses and solo entrepreneurs
OpenPhone $10/month International calling, threads and groups, auto-replies Small- and medium-sized businesses
MagicJack ~$3.50/month ($43/year) Conference bridge, hold music, online logs Small businesses
Phone.com $11.99/month Video conferencing, 24/7 support Small businesses and solo entrepreneurs
Vonage $19.99/month Unlimited calls and messaging Small businesses
Zoom Phone $10/month ($120/year) Intelligent management, call history, interoperability SMBs and larger enterprises
CallHippo $0/month Smart switch, call analytics, automatic call distribution Small, growing, and larger teams

*All prices valid at the time of publication

Top 10 services similar to Grasshopper: overview

While there aren’t many free apps like Grasshopper, there are plenty of high-profile paid options that are worth checking out.

1. MightyCall

MightyCall is a VoIP internet telephone system. Built around providing the features that companies need to succeed. You can make calls over any internet-connected device, including computers, tablets, and of course, mobile phones. MightyCall makes itself a strong competitor of Grasshopper and is a fantastic choice for entrepreneurs looking to take their business and professionality to the next level.

MightyCall MightyCall VoIP Solution

Unique characteristic

MightyCall’s combination of very useful features, dedicated support staff, and clearly designed user interface makes this a unique and helpful company.

Features

  • Toll-free and Local numbers
  • Agent & supervisor workspace
  • Call monitoring
  • Intelligent call routing
  • Multi-level IVR
  • Call waiting
  • Call queues
  • Call notes
  • Call analytics

MightyCall Call Routing

Integrations

  • Zapier
  • CRM systems like SalesForce, Zoho and HubSpot

OS

MightyCall’s supports Windows, Android (mobile), and iOS (for both web and mobile).

What makes it better than Grasshopper?

While both Grasshopper and MightyCall have impressive offerings, only MightyCall combines the low price and features list to truly improve your professional capabilities. MightyCall’s Multi-Level IVR and CRM functionality, along with its dedicated support staff and easy-to-use interface.

Pros

  • Multiple price tiers for different business types
  • Dozens of key features
  • Easy to use
  • Quick responding support staff

Cons

  • Smallest price tier requires at least two users
  • Unlimited users available only in highest price tier

Best for

  • Small and medium-sized businesses

Pricing

  • Core: from $15 per agent per month
  • Pro: from $20 per agent per month

How to switch and port your number from Grasshopper

Porting from Grasshopper to MightyCall is extremely easy. First, fill out this form. In that link, you will also need to upload a signed Letter of Authorization and your most recent billing statement from Grasshopper. From there, the process usually takes about a week or two.

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2. Google Voice for Business

Google Voice is a telephone service offered to all Google Account customers with limited functionality and on a subscription basis with full functionality. It syncs across all your devices, ensuring smooth, on-the-go calling, messaging, and voicemail.

It is a robust Grasshopper alternative from a household name. However, the service was originally called GrandCentral and was acquired by Google in 2007.
google voice

Unique characteristics

Google Voice offers a free phone number, like Grasshopper. But where it really shines is smart device compatibility; for example, you can take a call on a desktop and transfer it to a mobile device mid-conversation.

Features

  • Advanced call routing
  • Automated attendants
  • Ring groups (one number for multiple users)
  • Intelligent AI
  • Usage and activity reporting

Integrations

As you can guess, Google Voice integrates with all the company’s products, including Google Calendar, Google Meet, and Gmail.

OS

Google Voice is compatible with Chrome OS, Apple Mac, Microsoft Windows, Android (latest two versions), and Apple iOS (latest two versions).

Pricing

  • The Starter plan is $10/user/month (up to 10 users, up to 10 domestic locations).
  • The Standard plan is $20 (unlimited users and domestic locations).
  • The Premier plan is $30 (everything in Standard + unlimited international locations).

Best for

Google Voice is suitable for smaller businesses that have a budget for it, as well as for medium-sized businesses.

What makes it better than Grasshopper?

Google Voice has better pricing, even offering a few features like voice-only calling and voicemail for free. If you’re considering software like Grasshopper but you’re not sure whether it’s worth it, Google Voice is a better starting point.

Also, if you rely heavily on G Suite to do your work, choosing Google Voice is a no-brainer.

Pros

  • Easy to connect and use
  • Smart features (spam, transcribing, etc.)
  • 24/7 Google support

Cons

  • Limits users to Google products
  • Hidden fees
  • Stalled updates and development

3. SmartLine

SmartLine is a cloud-based business phone system with a focus on simplicity and a no-frills user experience. It has been on the market since 2017, which is newer than some of the other competitors we’ve reviewed so far. It comes from the very well-known GoDaddy, making it a respectable alternative to other VoIP providers.

Unique characteristics

This Grasshopper alternative has an exceptionally easy setup that any non-technical person can handle.

Features

  • Voicemail transcription
  • Business Hours
  • MMS/Text messaging

Integrations

At the time of publication, we could not find indications as to whether this Grasshopper alternative could be integrated with any other service.

OS

SmartLine is an app available for both iOS and Android devices.

Pricing

There are two different plans for SmartLine users. One is a local number for $11.99 a month. the other is a toll-free number for $21.99 a month.

Best for

SmartLine is designed for solo specialists or smaller teams with no technical expertise.

What makes it better than Grasshopper?

SmartLine does not tie you into a contract-you can stop using it whenever you want.

Similar to Google Voice, SmartLine offers better value. Users are not missing out on the essentials while paying less.

Pros

  • Intuitive user interface and experience
  • Quick setup
  • No long-term contracts

Cons

  • Not GoDaddy’s main focus
  • No collaboration or video conferencing
  • Stripped down

4. LinkedPhone

LinkedPhone is a fairly new addition to the virtual phone provider market, but it has already made a name for itself. According to the company’s statement, they “do not believe in pushy sales calls or filling out annoying forms” and prioritize “flexibility and fair pricing.” If you already have a business number, you can port it to LinkedPhone free of charge.
linkedphone interface

Unique characteristics

It only takes a few taps to create or import a business contact on the LinkedPhone app or share it with the team.

Features

  • Multi-tier phone menu
  • Business hours
  • Virtual receptionist
  • Dashboard with statistics
  • Company directory and client notes

Integrations

There are no integrations at the moment. This will probably not change, considering the company doesn’t have a desktop app.

OS

LinkedPhone is available on all browsers as a web portal and has a mobile app designed for tablets (downloadable on Google Play and the App Store).

Pricing

Like Grasshopper, the service has three price tiers:

  • Solopreneur plan: $14.99/month, perfect for one-person businesses
  • Entrepreneur plan: $19.99/month, up to three devices
  • Small team plan: $49.99/month, up to eight devices

Best for

Much like Grasshopper, LinkedPhone is mostly suited for solo entrepreneurs on the go and small teams with a higher-than-average budget.

What makes it better than Grasshopper?

Unlike Grasshopper, LinkedPhone has a dynamic, visually appealing website. While it might seem superficial, it adds a lot to the user experience and makes the service feel more professional and modern.

Also, LinkedPhone managed to fit more calling functionality in the lowest pricing tier, which would normally be reserved for higher tiers and bigger companies. It certainly offers more tech and insights than Grasshopper.

Pros

  • One account works on three devices
  • Call center functionality
  • Logging and statistics

Cons

  • Limited deployment options
  • On the pricier side
  • No international calls

5. OpenPhone

Next on our list of the best Grasshopper alternatives is OpenPhone, a phone solution for teams and departments who don’t want to be using their personal numbers for business or carrying additional phones. After subscribing, users can either use the virtual number as a separate business line or port their existing number to the system.

For convenience, the app displays the full history of interactions. For example, the user can view call logs, recordings, and transcribed voicemails alongside text messages.

Unique characteristics

OpenPhone is equipped with a lightweight CRM that allows users to add custom properties to contacts, sync Google Contacts, or import CSV files for contacts.

Features

  • Call queuing
  • International calling
  • “Do not disturb” mode
  • Threads and groups
  • Auto-replies and message snippets

Integrations

You can connect OpenPhone to:

  • Salesforce
  • Gong
  • HubSpot
  • Google Contacts
  • Slack
  • Zapier integration offers 5,000+ integrations in one.

OS

Similar to Grasshopper, the OS support is standard: a desktop app for Mac and Windows, a mobile app for iOS and Android, and a web app for all browsers.

Pricing

This alternative is priced in three tiers (billed annually):

  • Standard: $10/per month with business phone essentials
  • Premium: $20/per month with more integrations and collaboration features
  • For enterprises that have complex requirements: quote-based

Best for

The service is built to grow with the business, so teams of different sizes can all use it effectively.

What makes it better than Grasshopper?

Services like Grasshopper are lacking in sleek design. Services like OpenPhone pay closer attention to how the interface looks and feels, trying to depart from the familiar look of early 2000s software. Plus, OpenPhone is priced more affordably.

OpenPhone is also more productive with program updates, releasing new features and bug fixes at a higher frequency.

Pros

  • Scalable
  • Generous set of features
  • Good sound quality

Cons

  • Dashboard can be confusing
  • Small bugs in the mobile app
  • Porting problems

6. MagicJack

MagicJack started as a simple home phone alternative plugged into a computer’s USB port. magicJackHOME (plugs into a USB-A port) is still available, but the company’s flagship product is its app. Like Grasshopper, MagicApp supports calls and text messages without using mobile carrier minutes. There is also a product called MagicJack Concierge aimed at more professional VoIP users looking to extend their calling capabilities.

Unique characteristics

It’s unusual for providers to offer the service for free. The company only charges after a year for magicIN (receive incoming calls) & magicOUT (make outgoing calls) services.

Features

  • Standard VoIP functionality
  • Conference bridge
  • Emergency-calling system
  • Music on hold
  • Online logs

Integrations

There are no integrations with magicJack.

OS

MagicJack supports the two latest versions of Mac OS and Microsoft Windows 8, 8.1, and 10. The magicApp is available for iOS and Android smartphones and tablets.

Pricing

There are no monthly plans, only annual options:

  • One-year plan: $43
  • Two-year plan: $79
  • Three-year plan: $109

In a way, magicJack is a free app similar to Grasshopper. New customers are offered 12 months of service for free.

Best for

The quality of the service is unlikely to handle large volumes, so magicJack is recommended for small teams.

What makes it better than Grasshopper?

The first thing that stands out is that magicJack is an extremely cheap alternative to many VoIP providers, including Grasshopper. The one-year subscription costs are lower than Grasshopper’s monthly Partner plan.

If your team doesn’t need advanced calling features, magicJack will be better. There will be no hassle, no overhead, and no need to customize or complete any kind of training.

Pros

  • Plug-and-play solution
  • Cheap, even free at first
  • Worldwide calling

Cons

  • Echo in calls
  • Service may be unreliable
  • Non-existent customer support

7. Phone.com

Phone.com has the key features of a major company but is designed for smaller businesses and entrepreneurs. Operating for over a decade, they entered the market in order to provide affordable VoIP services.
phone com

Unique characteristics

This app is similar to Grasshopper, but it’s great in that it allows you to base your subscription plan on the features you need, not on how many numbers you have.

Features

  • Video conferencing
  • Call analytics
  • Call recording

Integrations

  • Chrometa
  • Zoho
  • Zapier
  • Comm100

OS

The desktop service is available on desktop for Windows, Android, and iOS devices and mobile for Android and iOS.

Pricing

To get access to functional things like Grasshopper, you will be charged:

  • Basic: $11.99/month for one user
  • Plus: $15.99/month
  • Pro: $23.99/month

Best for

Phone.com is more suited to startups, solo entrepreneurs, and small businesses.

What makes it better than Grasshopper?

It is not a free alternative by any means. However, boasting many of the same features as Grasshopper, Phone.com is a great offering for its prices. Being able to pick plans based on features and not number of numbers is a huge plus, as is their video conferencing.

Pros

  • Tons of features
  • Easy to use without experience
  • Transparent pricing tiers

Cons

  • Some key features only on highest tier
  • Only one phone number per account in lowest plan
  • On lower plan, video conferencing limited to 10 people

8. Vonage

Vonage is a provider with a wide range of phone messaging and voice communication tools. It’s designed with growing teams in mind, especially those who need highly customizable telephony features at a reasonable price.
vonage

Unique characteristics

Vonage offers a sliding scale depending on how exactly how many users you will have, tailoring prices to your needs.

Features

  • Call recording
  • Call group
  • Visual voicemail
  • Multi-level auto attendant

Integrations

Integrations include CRM, which in itself includes things like Hubspot and JobDiva.

OS

As expected, users can download the desktop app (Mac and Windows) and/or mobile app (iOS and Android).

Pricing

This Grasshopper alternative charges for:

  • Mobile: $19.99 per month/line
  • Advanced: $29.99 per month/line
  • Premium: $39.99 per month/line

Best for

Small businesses will have a better experience using this service than larger teams, though the latter benefits as well.

What makes it better than Grasshopper?

With apps like Grasshopper, you do not have the specificity Vonage offers when it comes to pricing. Likewise, they offer some features in their lowest tier that Grasshopper does not.

Pros

  • Affordable, flexible pricing
  • Conference calls and call group useful

Cons

  • Auto attendant only on Premium
  • Other product offerings may mean that their VoIP software may not receive full attention

9. Zoom Phone

Zoom Phone is a cloud phone system that offers centralized management for business interactions, not just calls.

Similar to Grasshopper, it has a desktop and mobile app, but on top of it, the service supports standard SIP-based devices from third-party vendors Polycom and Yealink. This helps established companies preserve the traditional desk phone experience. Overall, Zoom Phone offers enterprise-class features for a reasonable price.
zoom phone interface

Unique characteristics

The Shared Line Appearance feature allows users to assign calls to others. For example, an executive can assign calls to their assistant.

Features

  • Intelligent management
  • Call history
  • Interoperability in different endpoints
  • Barge and takeover features
  • Advanced search

Integrations

These integrations are considered essential for this Grasshopper alternative:

  • Salesforce
  • Microsoft Teams
  • Google Workspace
  • Slack
  • Gong

OS

The Zoom desktop client supports many operating systems, including macOS, Windows 7–10, Ubuntu, Mint, Fedora, and OpenSUSE. Supported tablet and mobile devices include iOS, Android, and Blackberry phones and tablet PCs running on Windows.

Pricing

Zoom Phone for business has three pricing structures:

  • Metered: $120/year/user
  • Unlimited: $180/year/user
  • Pro Global Select: $240/year/user

To purchase the highest tier, you need to contact sales (no direct buy link).

Best for

Zoom Phone doesn’t target any specific client and works equally well for SMBs and larger enterprises.

What makes it better than Grasshopper?

Like Grasshopper, Zoom Phone offers a good deal of simplicity and all the standard functionality you’d need. But Zoom Phone is much more scalable. It has revolutionized the enterprise phone network and continues to serve large clients in over 40 countries around the world. If your organization uses other Zoom products or apps listed on the Zoom Marketplace, you don’t need an outside alternative to Grasshopper.

Pros

  • High-value external integrations
  • Detailed statistics
  • Good sound quality

Cons

  • Zoom Phone =/= Zoom Pro
  • Privacy concerns
  • Promotion-heavy

CallHippo

10. CallHippo

Last but not least on our list of the best Grasshopper alternatives is CallHippo, an on-demand provider that ensures the lightning-fast deployment of a flexible telephony network. With clients like Amazon, Accenture, Shopify, and Oracle, the service proves to be extremely reliable, even in high-traffic, peak times. The reason is CallHippo’s robust backend architecture.

Working with over 4,000 global brands also reflects on the number of integrations, which surpasses most competing providers.

Unique characteristics

CallHippo has a firm focus on statistics and reporting, with features like Target vs. Achievement and post-call surveys.

Features

  • Smart switch
  • Call analytics
  • Automatic call distribution
  • Number masking
  • Predictive dialer

Integrations

This free alternative to Grasshopper offers dozens of integrations (sales automation, data and reporting, eCommerce, productivity, etc.), for example:

  • Shopify
  • Zendesk
  • Front
  • Pipedrive
  • amoCRM

OS

CallHippo is compatible with Windows 7/8/10. You can also use its web portal or download the mobile app for iOS or Android.

Pricing

It’s the only free alternative to Grasshopper, with the Basic plan charging $0/month. More advanced features are available in:

  • Bronze: $16/month
  • Silver: $24/month
  • Platinum: $40/month

Best for

CallHippo is a good alternative to Grasshopper for most business arrangements—small, growing, and larger teams alike.

What makes it better than Grasshopper?

Unlike Grasshopper, CallHippo can handle high volumes of calls and tries to serve enterprise clients as well as startups. It also makes up for another Grasshopper downside: its lack of international numbers. Businesses that want to establish a global presence can use CallHippo’s virtual phone numbers for over 50 countries. CRM integrations and availability statuses are also a nice touch.

Pros

  • Three-minute setup
  • Intuitive, feature-heavy dashboards
  • Gamified experience

Cons

  • Limited calling
  • Hidden charges
  • Slow customer support

What are the best Grasshopper alternatives?

Now that we’ve looked at companies like Grasshopper, let’s summarize. A few of them have practically the same use cases and features as the main service in question here, so there’s not much to note. But the following three solutions deserve your special attention.

The leading Grasshopper alternative overall: MightyCall

MightyCall scores higher than Grasshopper in several categories. For one, it is cheaper. Next, its features are standard for the industry, yet MightyCall still offers a more well-rounded package with everything you’d need. And lastly, you can get much better, more attentive customer service via multiple channels.

The best free Grasshopper alternative: CallHippo

There aren’t many free services like Grasshopper, so the basic plan at CallHippo is an obvious benefit. You don’t see such functionality offered at $0/month often: forwarding, smart switch, and global connect. This program can be a good starting point for small, budget-conscious businesses.

The top Grasshopper alternative for larger companies: Zoom Phone

It’s particularly challenging for big enterprises to maintain uninterrupted business communication. When apps like Grasshopper don’t suffice, you can turn to Zoom Phone. It is a scalable solution for brands that have outgrown SMB-focused telephony. Bear in mind that it’s not flawless, particularly in the video conferencing area.

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