4. Zoom Phone
Zoom Phone is a virtual solution with services like LinkedPhone – for business communication, productivity, and collaboration. Built on the same technology as Zoom Meetings, the service allows employees to easily switch between phone calls, video meetings, and instant messaging, all within the same app.
Additionally, the Zoom cloud platform is globally distributed, which ensures secure HD audio and enterprise-class reliability and quality of service.
Unique characteristics
For companies with no existing hardware, Zoom Phone has a program that includes the purchase and deployment of compatible hardware, such as desk phones and conference phones, as well as ongoing support and maintenance services.
Features
- Call redirects
- Call hold
- Administrative privileges
- Call park from another endpoint
- Silent monitoring
Integrations
- Slack
- Salesforce
- Google Workspace
- Gong
- Microsoft Teams
OS
Like most LinkedPhone alternatives, Zoom Phone can be accessed through a web browser. The native app supports a variety of operating systems, including Windows, Mac, iOS, and Android.
Pricing
- Pay As You Go: US & Canada calling and texting, management portal for $120/year/user
- US & Canada Unlimited: unlimited regional calling for $180/year/user
- Pro Global Select: unlimited international calling (40+ countries) for $240/year/user
Best for
Just like LinkedPhone, Zoom Phone is popular among single users and small teams.
What makes it better than LinkedPhone?
LinkedPhone has flat pricing, which may be detrimental to small teams that don’t make that many calls. Zoom Phone’s pay-as-you-go model gives these teams more control over how much they spend on telephony.
Additionally, if a small team or company doesn’t have the right hardware, Zoom Phone’s subscription model for office phones can be a cost-effective solution.