MightyCall vs. Skype

With Skype set to shut down in May 2025, making the right switch is vital for small business communication. When evaluating a new solution, it’s important to choose one that truly aligns with your team’s needs. Although Skype has served many teams for quick calls and chats, it was never built as a professional business communication platform. Its official replacement, Microsoft Teams & Phone, is a corporate messenger and collaboration tool—not a specialized call center system.

For teams that need a high-quality call center solution—complete with customizable call routing, live call monitoring, auto-dialers for high-volume outreach, and in-depth reporting—MightyCall rises to the top. Designed for both inbound and outbound call centers, MightyCall gives supervisors and agents the tools they need to effectively manage and analyze their operations.

Below is a comparison to help you find the perfect fit for your business.

	MightyCallCore plan	Skype replacementMS Phone
Price per user	$20/mo	$11/mo – Phone $6/mo – Teams (required)
Phone numbers included	3	0
Minutes included	Unlimited*	~~Pay-per-minute~~
Business texting	Unlimited*	~~Pay-per-message~~
Voicemail
Call forwarding
Call greeting
Call recording
Voicemail transcription
AI call summaries & transcripts
Roles & permissions system Admin, supervisor, and agent roles with custom permissions	Advanced
Multi-level IVR
Call queuing
Call analytics
Video calls
Mobile app
Integrations	HubSpot, Salesforce, Zapier, BaltoAi, API, etc.	MS Office
High-availability Seamless Redundancy infrastructure MightyCall runs multiple dedicated physical servers simultaneously, ensuring real-time synchronization for zero downtime and built-in redundancy
Setup & onboarding	Free onboarding & white-glove setup

* subject to Fair use policy

Book demo 1:1

Why Choose MightyCall?

Superior Call Quality: MightyCall delivers exceptional call quality through dedicated, bare-metal servers and an active-active telephony setup. With direct connections to major telephony carriers, our solution ensures every call is clear, stable, and reliable, setting a new standard for call center clarity.

Ease of Use: MightyCall is designed with a focus on simplicity, utilizing best UX practices to create a product that’s straightforward and efficient. Your team will face a minimal learning curve and be ready to work immediately. Plus, we offer free white-glove setup and onboarding to ensure a smooth start.

Exceptional Support: Our customers consistently praise MightyCall’s responsive and empathetic support. We’re truly customer-obsessed, treating each client with dedicated care. Any issue is quickly resolved, ensuring your team always has the backup they need to keep operations running smoothly.

Budget-Friendly: With flexible pricing and a transparent fee structure, MightyCall makes powerful call center solutions accessible without hidden costs, letting you get the most from your budget.

MightyCall's outbound call center features

Call disposition

Track and categorize call outcomes for strategic follow-up and higher reporting accuracy.

Live call monitoring

Supervise ongoing calls through call listening, whispering, or barging

Call recording

Check and store all call recordings

Customizable call routing

Create unique call flows using a no-code designer

Predictive dialer

Reduce the time spent manually dialing numbers and allow agents to focus on the conversation and not the process of reaching out

Call reporting

Keep track of the campaign data in one place and download analytics

Call notes

Write follow-ups, updates, and important details about cases

Do Not Call (DNC) compliance

Automatically screen against DNC lists to ensure compliance with regulation and protect your business from potential fines

View all Mighty Features

Play video

4x Call Volume and 10x Cheaper

“With the use of MightyCall, from the dialer they helped me create to the minutes they’ve been able to give me, I’ve been able to get my bill down to around $2,800 a month. From $32,000 to $2,800 dollars a month.”

Jason Elsen, owner of Black Creek Management

Prev Next

01 01

Explore all customer stories

Reliable service to keep your
customers happy

MightyCall is continuously recognized as a G2 Leader at 4.5 stars due to its reliable & intuitive nature, exceptional customer support, and ease of setup