Best Alternatives to Google Voice: Features, Pricing, and Ratings

1. MightyCall

MightyCall’s is an internet phone number provider, its VoIP technology allows users to use any internet and sound-capable device to make calls; this includes laptops, desktop computers, mobile phones, and tablets. Because it is the internet-based you can work with your team from anywhere. While MightyCall has many competitors, its unique combination of critical features, dedicated support staff, and clean user interface make it a cut above the rest.

Features

• Toll-free and Local numbers
• Agent & supervisor workspace
• Call monitoring
• Intelligent call routing
• Multi-level IVR
• Call waiting
• Call queues
• Call notes
• Call analytics

Unique characteristic

What sets MightyCall apart is how its features, dedicated support staff, and clearly designed user interface come together to work for so many different types of businesses.

Integrations

• CRM, including SalesForce, Zoho and HubSpot
• Zapier

OS

MightyCall works on Windows, Android (mobile), and iOS (for both web and mobile).

Ease of Use

MightyCall is usable by even the most technology-challenged. The service’s smoothly designed interface is easy to use for all and a top competitor of Google Voice, even those who have never even thought about things like organizing call flows.

What makes it better than Google Voice for Business?

MightyCall is built by a dedicated team for small to medium sized businesses with a support staff which can give you the time and effort you deserve. Google Voice is run by a gigantic company which just can’t provide the same time and attention.

2. OpenPhone

OpenPhone is a virtual communications system for businesses that allows users to make and receive phone calls and text messages through a web or mobile app. It is designed to give businesses a professional phone presence and make communication with clients and colleagues more efficient. It offers cloud-based services like Google Voice for Business and can be accessed from anywhere, with no need to maintain any hardware.

Pricing

• Standard: one number, basic IVR, call recording for $17/user/month
• Premium: Standard + transfers, advanced IVR, analytics for $25/user/month
• Enterprise: upon request

Features

• Auto-attendant
• Call recording
• Call logging
• Availability management
• Lightweight CRM with caller data

Unique characteristic

OpenPhone users can import all their contacts at once using a CSV file, saving time and effort in manual data entry.

Integrations

• Zapier
• Salesforce
• Gong
• Hubspot
• Slack

OS

OpenPhone is available on multiple platforms: there’s a desktop version (Mac and Windows), a mobile version (iOS and Android), and a web version that is compatible with all browsers.

Best for

Similar to Google Voice, this platform is well-suited for smaller businesses and medium budgets.

What makes it better than Google Voice?

While Google Voice for Business is primarily designed to work on its own or with other Google products, OpenPhone is more versatile and has more integration possibilities. OpenPhone and its integrations compensate for certain features found in Google products.

Also, OpenPhone’s development team releases more updates with new and exciting features. This is great for businesses that want to experiment with different communication and collaboration technologies.

3. Line2

Line2 provides users with an additional phone number on their existing mobile or landline device. This allows users to separate their personal and professional communications and manage them more easily. With Line2, users can make and receive calls and texts and access voicemails from a single app. The service can work across a variety of different mobile carriers, voice and data plans, and WiFi, which prevents spotty performance.

Pricing

Unlike Google Voice for Business, Line2 doesn’t have a tier system, and there are two billing options:

• Monthly: $15.99/month
• Annual: $165/year (or $13.75/month)

Features

• Call forwarding
• Call blocking
• Unlimited SMS & MMS
• Voicemail recordings and transcriptions
• New phone numbers and number porting

Unique characteristic

The platform allows users to customize their inbound calls by setting personal greetings that include the caller’s name and special hold music.

Integrations

At this point, the service doesn’t offer third-party integrations.

OS

This Google Voice alternative supports these operating systems:

• Android (phones & tablets)
• iOS (iPhone, iPad)
• Windows (desktop & laptop)
• Mac Sierra (desktop & laptop)

Best for

Line2 is better equipped to handle the needs of small businesses.

What makes it better than Google Voice?

Line2 is a type of tool that provides all the necessary features and functionality without the added complexity of multiple software options. The interface is laid out intuitively and requires no technical expertise. Overall, for companies that have a solid understanding of their phone system requirements, a dedicated software like Google Voice with just one feature package can be a great solution.

4. LinkedPhone

LinkedPhone can provide small businesses with a virtual phone number, and it utilizes VoIP technology for more advanced features. Like Google Voice, it is a cloud-based phone system, but mobile and desktop apps are also used for call management. The company claims to have extensive experience in designing and developing telephone systems for major corporations, with over ten years in the industry.

Pricing

• Solopreneur: $14.99/month, one device, all business features
• Entrepreneur: $19.99/month, up to 3 devices
• Small Team: $49.99/month, up to 8 devices

Features

• Call transfer
• Caller identification
• Call recording
• Call logging
• Virtual meetings

Unique characteristic

• LinkedPhone displays client notes with status updates for agents’ convenience – general updates, urgent, to-do: complete, and to-do: incomplete.

Integrations

There are no native integrations.

OS

This alternative to Google Voice does not require any specific operating system to be installed on your device to use it. There are also apps available for free download on the App Store and Google Play.

Best for

Entrepreneurs and small businesses will find the tool more useful than larger businesses.

What makes it better than Google Voice?

Unlike Google Voice, LinkedPhone is known for providing great customer support for its products and services. They have a dedicated support center with articles and tutorials on how to use the platform, and they offer phone and email support for business customers.

Otherwise, being slow to respond to issues or requests can lead to extended downtime, lost productivity, and frustrated customers.

5. Grasshopper

Grasshopper is a business VoIP system with hosted and cloud-based phone options. Similar to Google Voice, the platform ensures that all incoming calls are answered promptly and efficiently, even if the primary phone is busy or unavailable.
It is easy to get Grasshopper up and running. Users can set it up in minutes without the need to install any hardware and start managing their calls and messages right away.

Pricing

• Solo: 1 phone number, 3 extensions, and unlimited users for $31/month
• Partner: 3 phone numbers and 6 extensions for $51/month
• Small Business: 5 phone numbers and unlimited extensions for $89/month

Features

• Interactive voice response
• Call transfers and forwarding
• Automated messaging
• Screening and blocking
• Call reports

Unique characteristic

As a separate service, Grasshopper partners with Ruby live receptionists. Live receptionists can take messages and provide callers with information, becoming a business’s personal secretary.

Integrations

• Zapier
• Google Voice
• Smith.ai
• Kunversion+
• Bitium

OS

Like Google Voice for Business, Grasshopper is available on a browser, or it can be downloaded for desktop and mobile (it has apps for Windows, Mac, Android, and iOS).

Best for

Like Google Voice, Grasshopper can be customized to fit the needs of small businesses, freelancers, and solopreneurs.

What makes it better than Google Voice?

As one of the best Google Voice alternatives for business, Grasshopper offers a wide variety of additional features beyond its core phone system capabilities. These include call blasting (outbound calls to multiple numbers at once), voice studio (professional-sounding voicemail messages), extra numbers and extra extensions for different departments or employees, call recording for training, compliance, or quality assurance purposes, and more.

6. MagicJack

MagicJack is a software solution and a device that allows users to make phone calls over the internet, marketed as a cost-effective Google Voice alternative to traditional phone service. The device connects to a computer or router via a USB connector and a standard RJ11 telephone port, allowing users to make unlimited local and long-distance calls within the United States and Canada for a low annual fee.

Pricing

MagicJack only charges for annual subscriptions:

• $43 for one year
• $79 for two years
• and $109 for three years

Features

• Enhanced call forwarding
• Call queue
• Conference bridge
• Do Not Disturb mode
• Online call logs

Unique characteristic

When you first set up your MagicJack device, you are prompted to enter your physical address, which is used to route 911 calls to the appropriate emergency services.

Integrations

There isn’t any software that integrates with MagicJack.

OS

MagicJack has a desktop app like Google Voice, which is available for Windows and Mac, and the companion app is available for Android and iOS.

Best for

MagicJack works well for small teams with tight budgets.

What makes it better than Google Voice?

There aren’t many free apps like Google Voice for Business, but MagicJack is known for its low price point compared to other internet-based phone service providers. That said, MagicJack provides a good selection of features that can help businesses manage their phone service needs.

Overall, this makes MagicJack a very cost-effective option for businesses and may be suitable for individuals looking for free services like Google Voice Personal or a low-cost phone service solution, to be more precise.

7. SmartLine

SmartLine allows you to get a dedicated business phone number with the features of a professional phone system, all using an app on your smartphone.

This Google Voice competitor uses your current cellular signal to make and receive calls, which means that the call quality and reliability are generally as good as personal calls. This is because SmartLine routes calls through your device’s cellular network rather than through the internet like traditional internet-based phone services.

Pricing

There are two pricing options:

• For local phone number: $11.99/month (US phone number, unlimited call minutes and texts, business hours, Caller ID)
• Toll-free number: $21.99/month (local SmartLine + a 1-800 number)

Features

• Alerts/notifications
• Number porting
• Call monitoring
• Voicemail to text
• Spam blocker

Unique characteristic

With SmartLine, you can also access your voicemails from within the app, and listen to them, download them, or even forward them to other contacts.

Integrations

Even if you upgrade, this Google Voice alternative does not provide any integration options.

OS

Similar to Google Voice, you can only download the SmartLine app from the App Store or Google Play and use it on your mobile phone.

Best for

This alternative to Google Voice for Business can be an optimal solution for small businesses and freelancers who want to separate their personal and business calls.

What makes it better than Google Voice?

While Google Voice for Business is designed to offer a lot of features that can be useful for businesses with a high volume of calls, SmartLine is more appealing to users who don’t want to be overwhelmed by a lot of advanced functions.

In fact, SmartLine is no more complex than a typical mobile app. In contrast, Google Voice for Business operates like a stand-alone program with a steeper learning curve.

8. Vonage

Vonage is a leading provider of cloud-based communications services like Google Voice for companies, contact centers, team collaboration, and virtual meetings. The company’s flagship product, Vonage Business Communications, offers over 50 features that are either included in the business phone system plan by default or available as add-ons in the Vonage App Center.
Vonage APIs also allow businesses to add new features and functionalities to their communications solutions.

Pricing

• Mobile: desktop & mobile apps, unlimited calls, SMS, and team messaging for $19.99/per month/per line
• Premium: everything in Mobile, plus multi-level auto attendant, meetings for up to 100 people, IP desk phone, and CRM for $29.99
• Advanced: everything in Premium, plus groups, recording, and voicemail for $39.99

Features

• Admin portal
• Shared-line appearance
• Automated rerouting
• Cross-device transfers
• Spam shield

Unique characteristic

The Busy Lamp Field feature supports up to 50 lines and allows users to see the status of each extension, such as Idle, Ringing, or On a Call, and determine who’s available to answer.

Integrations

• Zapier
• Salesforce
• NetSuite
• Prodoscore
• Coronet

OS

Vonage Business Communication offers a web app like Google Voice and desktop applications for both Mac and Windows, as well as a mobile app (iOS, Android).

Best for

Vonage can be scaled up to fit organizations of all sizes: small businesses are covered, like Google Voice, but it has something to offer enterprises, too.

What makes it better than Google Voice?

Vonage offers the essential things like Google Voice for Business does, and then it adds more.

For instance, Vonage offers Workspace integration, which allows businesses to use Google’s productivity suite in conjunction with Vonage’s communication services. This integration allows users to make and receive calls directly from their Workspace account and allows users to access call logs, voicemails, and call recordings directly.

9. Zoom Phone

Zoom Phone is a cloud-based phone system offered by Zoom, a popular audio-video conferencing and webinar platform. Zoom Phone includes traditional PBX features that allow employees to communicate and collaborate more effectively and keep businesses running smoothly.
The platform also includes a centralized administration portal that allows for easy provisioning and management of users, alongside the ability to monitor and analyze business interactions.

Pricing

• Pay As You Go costs $120/year/user for the US & Canada calling, texting, and management portal
• US & Canada Unlimited costs $180/year/user for unlimited regional calling
• Pro Global Select costs $240/year/user for unlimited calling to over 40 countries

Features

• Supervised and blind transfers
• Call recording
• Listen (monitor)
• Contact presence
• Elevate to Zoom Meeting

Unique characteristic

Call takeover allows a supervisor or manager to join a call that is already in progress without the need for the other parties to hang up and call back.

Integrations

• Slack
• Salesforce
• Microsoft Teams
• Polycom
• Zoho CRM

OS

Users can access this alternative to Google Voice through a browser, the Zoom desktop app for Windows and Mac, and the Zoom mobile app for iOS and Android.

Best for

Zoom Phone works best for companies with low call volumes as they can minimize charges with PAYG pricing.

What makes it better than Google Voice?

This Google Voice alternative is better for companies that have supervisors on staff. For example, Zoom Phone has a feature called Whisper Coach that allows supervisors to listen in on a call and speak privately to the person they are monitoring. Google Voice for Business does not have this or other features to allow internal teams to communicate as seamlessly.

10. CallHippo

CallHippo is a phone system for startups that offers an easy way to get free phone numbers like Google Voice from over 50 countries around the world. It has a fairly user-friendly interface and robust backend architecture, allowing businesses to set up a call center in less than three minutes.
CallHippo has integrations with various CRM and helpdesk software packages to increase productivity for customer service teams.

Pricing

• Basic for startups: $0/user/month
• Bronze for small teams: $16/user/month
• Silver for fast-growing teams: $24/user/month
• Platinum for larger teams: $40/user/month

Features

• Global connect
• Working hours and holiday routing
• Skill-based call routing
• Intelligent call recording
• Reports via email

Unique characteristic

CallHippo offers website call buttons that easily initiate calls and automatically connect visitors with the business’s virtual number.

Integrations

• Salesforce
• Intercom
• Zendesk
• PipeDrive
• Microsoft Dynamics

OS

This free alternative to Google Voice for Business can be used from any browser or as a desktop app (Windows and Mac) and a mobile app (Android and iOS).

Best for

CallHippo can be used by businesses of all sizes, even by larger organizations.

What makes it better than Google Voice?

CallHippo is a free app similar to Google Voice for Business that offers a wider range of integrations to help businesses manage and track their calls easily.

Also, the CallHippo platform is designed to be user-friendly and easy to configure and customize. Google Voice for Business requires more effort to set up, so it can’t beat CallHippo’s three-minute process.