Virtual communication is like riding the bike: get it right once and you’ll feel as if you’d been doing it forever. But getting that wind of confidence into your business tech can take time — and often enough, some embarrassing glitches.
Over the past months, we’ve all experienced the flip side of working from home: impromptu sign language to explain disconnected mics, video cameras switching on or off at the most inopportune moment, kids crying and dogs howling in the background, not to mention those “can you hear me now’s?” to the accompaniment of menacing beeps.
Good news is, if you’re here, you’re set to avoid the tech mixups and become confident at virtual communication from now on. And while these best headsets for VoIP and videoconferencing may not save you from showcasing missing pants like the (in)famous guy on Good Morning America, their noise-canceling magic, smooth sound, and special features will have your clients and team confident that you’re the kind of guy or gal who takes business seriously (and has all parts of the suit on!).
Here are 2020’s best headsets for VoIP calls and videoconferencing, as picked and reviewed by business owners across the world who rely on them for a smooth communication experience. Find the perfect headset model based on your budget and needs below!
Note: products are grouped from budget to premium-priced models.
Insignia NS-CAHBTEBNC-B Headset
- Favorite feature: Lightweight
- Con: As compared to headphones, longer wear may cause discomfort; limited noise muffling
- Price: from $39.99
Recommended by
The headset is not just light in weight but also light on your pockets. [It] not only helps me make the official calls, but I also use them to enjoy the beats during exercise and long walks. While driving, the headset helped me in attending the calls without getting my hands off the steering wheel. Its voice cancellation technology will block the noise from your surroundings so that you can give your best when doing the official virtual meetings or calling your colleague to do the project side by side.
— Nicholas Holmes, Founder ProductReviewer”
Jabra Biz 2400 Headset
- Favorite feature: Comfort and quality
- Con: not all models come in Bluetooth
- Price: from $190
Recommended by
[This Jabra series has] excellent audio quality, the microphone is loud and clear, and they’re comfortable enough to wear all day. Make sure you position the headset properly so that you can enjoy maximum comfort. Sometimes, a slightly off positioning means that the headphones are pressing uncomfortably on your ears all day long.
— Sean Nguyen, Director InternetAdvisor”
Jabra Evolve 80 UC Wired Headset Professional Telephone Headphones with Unrivalled Noise Cancellation
- Favorite feature: Price to feature ratio
- Con: wired headset
- Price: new from $242
Recommended by
In a loud setting, the excellent noise-canceling of the headset just simply by pressing a button greatly reduces low-frequency sounds. That being said, with the aid of the Evolve 80’s ear cushions, which actively counteract high-frequency noises, human voices are instantly silenced. Easily, the Evolve 80 also features an integrated microphone that is fitted with wideband audio for outstanding high definition audio quality, so colleague callers can always hear you perfectly clear.
— Matt Scott, Owner Termite Survey
Plantronics Voyager 8200 UC Stereo Bluetooth Headset with Active Noise Canceling
- Favorite feature: Microphone quality
- Price: from $260
Recommended by
I used a number of headphones for conference calls because I’m all day on the conference. These are perfect for speaking to voices on the other hand (including foreign calls) because I can hear from all ears and the sound is clear. The greatest in the headphones is the microphone on these too. I work from home and my kids play in the next room but nobody can ever tell that I’m working from home. With any firmware upgrade, the output gets better too. I have made the best purchase this year.
— Carolyn Cairns of https://detoxofsouthflorida.com
Plantronics Savi 8220 Headset
- Favorite feature: Latest Plantronics technology
- Price: from $265
Recommended by
We test and market over 500 different models. The Savi 8220 is by far my favorite. Just came out this year [and] it’s the only office headphone [model] on the market that has active noise canceling like the Bose for offices with lots of noise. It can also connect to your desk phone, cell phone, and computer, switch between the devices with a touch of a button.
— Yungi Chu, Owner Headsetplus.com
BoseQuietComfort 35 headset
- Favorite feature: Up to three days of usage without charge
- Price: from $299
Recommended by
Bose has a reputation for making high-quality audio equipment and this is no exception, they get five stars easy. Their noise-canceling technology is top-notch, they are comfortable if you’re wearing them for an extended period of time, and the battery life is fantastic. I can get three days of heavy use out of them before needing to charge. The microphone also uses noise-canceling technology to get rid of background noise when speaking. [They’re] worth every cent.
— Tricia Lewis, Executive VP HackEDU
Sony WH-10000XM3
- Favorite feature: Battery life and quick charging
- Price: from $300
Recommended by
The battery life [is] 30 hours. [This] has helped me a lot in my long video meetings, and its quick charging ability is one of its unique features. Its 40 meter [ ] indoor range has made my work easier as it has not bound me to a single place. To gain the most of this product, get a full command on the touchpad controls, and install Sony’s Headphones control app.
— Werner Jorgensen, Sales Manager Heatexperts
Bose Noise Cancelling Wireless Bluetooth 700 with Alexa Voice Control
- Favorite feature: AI Voice Assistant
- Price: New from $379
Recommended by
[This is] one of the best Bluetooth headsets for calls. The ear cups are comfy enough that you can easily wear them for long conference calls. There are 11 levels of noise-canceling control. It is [also] optimized for the Google Assistant so you can access your voice assistant with a simple button press.
— William Taylor, Senior Career Advisor VelvetJobs
EPOS ADAPT 660 Headset
- Favorite feature: AI audio algorithms, top premium experience
- Price: Contact your local dealer
Recommended by
The ADAPT 660 AI enables intelligent adaptive audio through unique machine learning developed algorithms. It optimizes voice pick-up for a positive auditory experience regardless of the user’s environment and with Alexa Voice Assistant professionals can stay organized – from planning meetings to adjusting schedules – ensuring seamless productivity when on the move.
— Theis Moerk, VP of Product at EPOS
More cool info
Researching digital communication tools for working from home? Complement this post with our guide to turning your home into your business hub.
Also, we’d love you to know that for all small business owners, MightyCall created a phone system to help you and your team talk business on the go. Our special 50% off offer makes it even easier to join. Check it out below or learn more about VoIP.
