User Extensions

What are they?

In a mid-sized office of over a dozen people, it is downright nonsensical to have one single means—that is, one number—for communication. That’s why user extensions are a thing: they enable each person on your team to have their own three-digit number. Simply dial the business number and then the extension to reach a specific employee directly. Plus, if someone needs to be transferred, it makes it easy as pie: they’re only three digits away. MightyCall includes user extensions because they’re a no-brainer for businesses.

Use Case

For example, you have a team of 7 employees and want them to have access to all business numbers under one account as well as see Journal activities and work collaboratively. Hence with user extensions, all teammates are able to conduct and distribute calls from one number and direct incoming calls to certain users. Moreover, all team members have access to all calls, SMS and can collaborate on it.

Customer Reviews

Switched over from Google Voice to Might call mainly for the call flow capabilities but found the additional features extremely useful. Call Recording and Team Management both come in extremely handy. Well worth the price vs google voice. Professional Telephone service, best value per $ we found.

Read the full review on G2