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Call Center Software for Education Institutions

MightyCall supports quality education by offering a quality business communication tool 

Features favored by hundreds of education specialists

Local and toll-free numbers

Use multiple business numbers for different locations

Call routing

Customize call flows by creating voice menus directing callers to the right person or department

Multi-level IVR

Create voice menus with as many tiers as your business needs

Voicemail transcription

Amplify your voicemail with automatic transcription

Call notes

Keep your team well-informed and support a cohesive approach to customer inquiries by leaving internal notes

Call notes
SMS & MMS

Send follow-ups and updates through text and attach related files

Custom greetings

Record custom messages for your callers and direct after-hours calls to voicemail

Call recording

Get access to previous communication and maintain a call log

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Opportunity Resource Services - educational nonprofit

“Price, and also, the interface for MightyCall is really pretty—just simple, not too confusing. The MightyCall app is really nice too, that was something we were interested in, and being able to text was important.”

Erin Dugan, Director of Finance and HR
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Reliable service to keep your
customers happy

MightyCall is continuously recognized as a G2 Leader at 4.5 stars due to its reliable & intuitive nature, exceptional customer support, and ease of setup

MightyCall user ratings:

Why your educational institution should choose call center software by MightyCall

Consistent student support services

Implement a business phone system to manage student and parent questions about the application process, curriculum, schedule, and other inquiries. MightyCall’s ability to route calls to the appropriate department will ensure that students’ concerns are addressed swiftly, improving the overall educational experience.

MightyCall Call Center Multi-level IVR

Outbound reach for student coordination

Use MightyCall’s SMS capabilities to send out timely notifications, reminders for events or deadlines, and important announcements. Make calls for personalized communication such as feedback collection, surveys, follow-ups, or even cold outreach to better engage with your student and parent community.

Multiple project management in one account

Educational institutes manage lots of things from connecting with building maintenance contractors to classroom suppliers and educational partnerships. With MightyCall you can easily control all communication points from one account: everything from a separate number to designated user workgroups. 

call flow

Call Flows based on types of numbers, location, and customer lists

Distance learning program support

Leading schools know the value of adapting to students’ needs, which is why accommodating distance learning is so important. MightyCall lets you provide the same level of care to students studying remotely so every student can thrive. 

Automated communication

If you don’t have a designated worker assigned to answer calls, business voicemail is the right tool to use. Record a custom message for your callers, keeping them informed about your website, special events, offers and news. In MightyCall you can record and upload your message in minutes. 

MightyCall greetings upload

MightyCall’s Greetings

Easy staff onboarding

MightyCall makes training staff and interns more effective thanks to its simple set-up and intuitive interface. With our cloud-based solution, you can choose if your staff will work on-site or remotely and you can always use the call recording feature to oversee their interactions or use it as an educational tool.

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MightyCall lets you run business communications your way:   Simple Efficient Organized

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MightyCall lets you run business communications your way MightyCall lets you run business communications your way MightyCall lets you run business communications your way MightyCall lets you run business communications your way