Features favored by hundreds professionals

Local and toll-free numbers

Use multiple business numbers for different locations or purposes

Voice menus and workgroups

Customize call flows by creating voice menus directing callers to the right person or department

Voicemail transcription

Don’t miss a business opportunity even when you’re busy–send calls to voicemail and look at the transcription later

SMS & MMS

Send confirmations, follow-ups, and updates through text with related files attached

Auto dialer

Automate your outbound call campaigns to get more leads in less time

Call recording

Keep communication on file: access previous customer interactions in your call log

Reporting & analytics

Keep track of all communication interactions in one place and make informed decisions based on reports

CNAM

Make your company’s name known: display the name of your company instead of your business phone number during calls

Call notes

Leave call notes to stay informed and support a cohesive approach to customer inquiries

View all Mighty Features

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Solar X - the #1 solar panel installer in Canada

“With me in the management position, keeping track of when clients were called, appointments were being adhered to, and the amount of time that was spent on the phone. And sometimes people could forget to update the call log manually so having it automated, it’s just a manager’s dream.”

Anthony Thorburn, Sales Manager at Solar X

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Reliable service to keep your
customers happy

MightyCall is continuously recognized as a G2 Leader at 4.5 stars due to its reliable & intuitive nature, exceptional customer support, and ease of setup

MightyCall user ratings:

4.5 /5

on G2

4.0 /5

on Trustpilot

8.0 /10

on TrustRadius

4.0 /5

on Capterra

Why your professional services company should choose call center software by MightyCall

Customized call flows for incoming calls

No matter what your company specializes in – legal services, accounting, consulting, you name it – maintaining professional communication is crucial. Our call flow builder offers extensive functionality to meet any business need: that’s why there are nine call routing options available in MightyCall.

MightyCall Call Routing

Perfect for working on the go

In many professional services companies, some people work in the office while others work in the field. The advantage here is that MightyCall is available on nearly any device. This means team members who are connected wherever they go, as long as they have WiFi. This allows the entire team to use a single communication tool, even when working from different locations.

Interactive Voice Response (IVR) aka voice menus

Addressing client issues, assisting with services, processing applications, and managing business-related inquiries doesn’t need to be complicated. With MightyCall, route incoming calls to the appropriate location and assign a particular employee or team to handle each scenario. For example, press 1 if you’re a new customer, 2 for returning clients, and so on.

MightyCall Call Center Multi-level IVR

Call quality

Call quality plays a vital role in establishing trust and facilitating clear communication with clients, prospects, and team members. Bad call quality can result in misunderstandings, frustration, and a poor image of your business. MightyCall ensures superior call quality, making each conversation clear and professional.

Outbound communication automation

If you’d like more exposure and outreach for your services—MightyCall is the perfect tool for that as well. Set up outbound call campaigns in minutes by choosing the mode that best suits your needs: preview, progressive, or predictive. Select the agents you want to involve, upload a contact list, and reach as many leads as possible in minimal time.

No matter why you’re calling, MightyCall’s dialer will help you do it faster and smoother.

MightyCall’s Auto Dialer

A solution that scales with your business

MightyCall plans typically begin with a minimum of three users, but you have the option to add more as your business expands. This flexibility guarantees that small and medium-sized businesses get precisely what they need without unnecessary features driving up costs.

Integrate our virtual phone system
with your favorite apps

HubSpot

Zoho

Balto

Gmail

Salesforce

Pipedrive

Zapier

Your app

Explore all integrations

Got questions?

Our customer care team is standing
by and ready to help you!

+1 (888) 256-8312 ext.2

support@mightycall.com

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FAQ

How does MightyCall ensure data security and privacy for confidential information?

We adhere to industry-standard protocols to ensure that all your communications and customer information remain secure and confidential. All connections – both external and internal – are secured using SSL Certificates which provide 256-bit encryption and company verification.

Can MightyCall integrate with our existing tech stack?

Yes, MightyCall supports native integrations with a variety of third-party applications and also has an API feature, which provides data synchronization for better communication management.

Can I limit user access to calls and messages?

Yes, MightyCall includes 3 roles: agent, manager, and administrator. You can assign these roles to each user and manage their access depending on what you want them to see and do.

What makes MightyCall's call center software ideal for professional services companies?

MightyCall offers cost-effective solutions, easy scalability, and flexibility to support various outreach and communication needs. Our platform ensures your team can focus on business challenges while we handle the communication logistics.

Does MightyCall have live customer support?

The MightyCall support team is available 8am to 8pm EST on weekdays and 12pm to 8pm EST on weekends at support@mightycall.com or +1 (888) 256-8312. You can also check our Help Center or YouTube channel for any inquiries. If you want a free 1-1 onboarding session with a personal account manager, book it here.

MightyCall lets you run business communications your way: Simple Efficient Organized

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MightyCall lets you run business communications your way

Call Center Software for Professional Services Companies